6 Easy Steps to Fix TP-Link Tapo Smart Plug Not Connecting
Are you having issues getting your Tp-Link Tapo Smart Plug connected to Wi-Fi, Bluetooth, Alexa, or Google Home?
You’re not alone, as several other users have reported having the same problem with the smart plug. The good news is, this article has got you covered.
In the paragraphs that follow, you’ll find troubleshooting tips to help you fix the problem. Read on to find out how.
Let’s begin!
How to Fix TP-Link Tapo Smart Plug Not Connecting to Wi-Fi
If your TP-Link Tapo Smart Plug is not connecting to Wi-Fi, follow the 7 steps below to troubleshoot and get your smart plug connected in no time:
Step 1: Ensure that you have chosen the correct Wi-Fi network and inputted the correct wireless password. Select the Wi-Fi network once more by clicking “Choose a Network” if the password or Wi-Fi network is incorrect.
Confirm that the primary router’s wireless security is not set to WPA3-only; if it is, adjust the security setting to WPA/WPA2-PSK. Then manually enter the SSID and password if the router’s SSID is hidden on the network interface.
Step 2: Ensure the home Wi-Fi network is a 2.4GHz Wi-Fi network, Tapo Smart Plugs do not support a 5GHz Wi-Fi network bandwidth.
Although there are some situations when a router uses the same SSID and Wi-Fi password for both 2.4Ghz and 5Ghz, which may confuse a plug during setup, you can temporarily turn 5Ghz off or use a different 5Ghz Wi-Fi name if connecting to Wi-Fi fails.
Step 3: Ensure your smart plug is within the range of your router. This helps to improve the network connection because if the signal strength of your home Wi-Fi network is weak, your smart plug may have a hard time finding or connecting to that network.
Step 4: Restart the Bluetooth on your phone or tablet. Make sure the Tapo app is running the most recent version because an older version may cause connectivity problems.
Step 5: Check if your router has a firewall. If it has, disable it as the firewall may prevent your smart plug from connecting to the network.
Step 6: If you have a tape device, try setting it up on a different phone. Try to connect the Tapo plug to another Wi-Fi network or your mobile device’s hotspot. If it functions well, please update the smart plug’s firmware before resetting and re-connecting it to your network.
Step 7: Try resetting the smart plug if the issue persists, and then set it up once more. This should fix the problem.
How to Fix TP-Link Tapo Smart Plug Not Connecting to Bluetooth
If you’re trying to connect your smart plug via Bluetooth, and you’re having issues getting your smart plug connected, do the following troubleshooting tips to fix the problem:
Step 1: Ensure that your smart plug is turned on and has a power supply.
Step 2: Bring your phone close to the smart plug while disconnecting any Bluetooth device you’re connected to or previously connected to, as they may interfere with the signal.
Step 3: Disable Bluetooth on your phone, re-enable it, and select “TRY AGAIN.”
Step 4: Forcefully close the Tapo app, then reopen it and try the procedure once more if you tried up to step 3, and it doesn’t work.
Step 5: Restart the TP-Link Tapo Smart Plug and try reconnecting if the issue still exists.
How to Fix TP-Link Tapo Smart Plug Not Connecting to Alexa
If you’re unable to connect your smart plug to Alexa, here are some tips that can help you fix the problem. Try them out.
Step 1: Ensure that your Tapo Smart Plug firmware is up-to-date. Also, ensure that the Tapo app is up to date, visit the iOS or Playstore to check for updates, and if they are, kindly update them.
Step 2: Open the Tapo app. Navigate to Skills and Game and then click on Your Skills and you should find TP-Link.
Step 3: Disable the Tapo skill and re-enable it.
Step 4: Check if the smart plug is showing as online on the Alexa app. Also, check and confirm if the Tapo Smart plug can be controlled remotely.
Step 5: Verify the Alexa app is currently logged in with the main user account. You won’t be able to control the smart plug with voice commands if it’s a household account.
Step 6: Change the device name on the Tapo app, then attempt connecting both devices once more.
How to Fix Tp-Link Tapo Smart Plug Not Connecting to Google Home
Here’s how to troubleshoot your Tapo Smart plug not connecting to Google Home in five (5) easy steps:
Step 1: Connect the smartphone to the home Wi-Fi network and see if you can access Tapo Smart plug in the Google home app.
Step 2: Confirm that the Google Home APP is up-to-date from the Google play store or iOS app store.
Step 3: Confirm that your smart plugs firmware and Tapo APP are both updated
Step 4: Disable and then enable the skill of the Tapo device. Also, ensure you have entered the correct cloud account.
Step 5: If everything looks good with your smart plug but the problem persists, contact Google support for help. Send a screenshot of the error message you’re getting to them. This may help fix the problem faster.
How to Fix TP-Link Tapo Smart Plug Not Connecting to the Internet
One of the most common reasons why your TP-Link Tapo smart plug may not connect to the internet is that it is out of range of your Wi-Fi router or there is interference from other devices or obstacles. To fix this, you can try the following steps:
- Move your smart plug closer to your router or use a Wi-Fi extender to boost the signal.
- Avoid placing your smart plug near metal objects, microwave ovens, cordless phones, or other sources of electromagnetic interference.
- Change the Wi-Fi channel on your router to avoid congestion from other networks.
- Make sure your router’s firmware is up to date and supports the 2.4 GHz band.
- Restart your router and your smart plug, and try to reconnect them.
TP-Link Tapo Smart Plug Not Connecting to App
To fix this, you can try the following steps:
- Check if your smartphone or tablet has a stable internet connection and can access other websites or apps.
- Check if there is an update available for the Tapo app and install it if there is one.
- Clear the cache and data of the Tapo app and restart it.
- Log out and log back into your TP-Link ID on the app.
- Remove and re-add your smart plug to the app.
- Check if your smart plug’s firmware is up to date and update it if there is a new version.
TP-Link Tapo Smart Plug Not Turning On
Another issue that you may face with your TP-Link Tapo smart plug is that it does not turn on at all or does not respond to commands. This may indicate a power failure, a hardware failure, or a schedule conflict. To fix this, you can try the following steps:
- Check if there is a power supply to the outlet where your smart plug is plugged in and if there is any damage to the plug or cord.
- Check if there is any physical damage to your smart plug or if it has overheated or short-circuited.
- Check if you have set any schedules or timers on your smart plug that may conflict with your commands or prevent it from turning on.
- Reset your smart plug by pressing and holding the reset button for 10 seconds until it blinks rapidly.
Contact TP-Link customer support if none of the above steps work.
Tapo P100 Not Connecting to Wi-Fi
The Tapo smart Wi-Fi socket enables remote control of devices through the Tapo app or voice assistants. However, issues such as weak or incorrect Wi-Fi settings, outdated firmware or app, or hardware failure may cause connectivity problems.
To fix these issues, you can improve the Wi-Fi signal, check and correct the Wi-Fi settings, update the firmware and app, reset and reconfigure the device, or seek further assistance from TP-Link customer support.
Final Words
While the Tapo Smart plugs are an excellent addition to your home, connectivity issues can frustrate, but with the tips provided above, you shouldn’t be having issues if you’ve got to this point.
However, if you’re still having connectivity issues, contact the TP-Link Tapo Smart plug customer support for help. While contacting them, send a screenshot of the issue you’re having.
As a last resort, replace your smart plug or have a professional take a look. Check out Smart Plug Not Connecting if you have or use other types of smart plugs. Click here to buy the original from Amazon
Frequently Asked Questions (FAQS)
Q. How Do I Factory Reset the Tapo Smart Plug?
To factory reset the smart plug, press and hold the power button for at least 5 seconds until the LED blinks orange and green.
Q. Can I Remote-Control the Tapo Smart Plug?
Yes, provided that there is a functioning internet connection for the Tapo Smart Plug.
Q. Can I Make Use of the Tapo Smart Plug Without an Internet Connection?
No, the Tapo Smart Plug requires an internet connection.
Q. Is the Tapo Smart Plug Outdoor-Compatible?
Because it is neither waterproof nor dustproof, the Tapo Smart Plug is not suitable for outdoor use.
Q. How Do I Tell if the Tapo Smart Plug Is Compatible With My Router?
All wireless routers are compatible with the Tapo Smart Plug as long as they offer 2.4Ghz network bandwidth.