5 Easy Steps to Fix MOES Smart Plug Not Connecting - FixTechPoint.com: Smart Device Solution Arena

Do you have issues with your MOES Smart Plug? Are you looking for tips to help you troubleshoot the connectivity issues with your smart plug?

If this sounds like what you’re facing, then this article is the right fit for you. In the paragraphs that’ll follow, you find set up steps and troubleshooting tips to help you fix any issues with your MOES Smart Plug.

Without wasting further time, let’s dive in!

Table of Contents

How to setup MOES Smart Plug With Smart Life App

To connect your MOES Smart Plug to Smart Life app, follow the steps below to get it connected in no time;

Step 1: Download the Smart Life app from your mobile device app store, create an account, and login. Login if you already have a Smart Life account.

Step 2: Put your smart plug into power and then press the ON/OFF button 6 times on the 6th time. Hold down the ON/OFF button until the indicator light blinks fast.

Step 3: Open the Smart Life app and tap the “+” icon sign to add your smart plug to the Smart Life app

Step 4: Tap “Add” and enter your network details

Step 5: Tap “Done” after a successful connection, then edit or change the device name and set the room for the smart plug.

How to Fix MOES Smart Plug Not Connecting to Smart Life App

If you have issues while setting up your MOES Smart Plug to the Smart Life app, try the following tips to troubleshoot;

1. Ensure your smart plug is plugged into power and is switched on. Also, ensure that your device is connected to Wi-Fi. Refer to the steps to connect your MOES Smart plug to Wi-Fi below.

2. Turn on Bluetooth and location services just for the setup process. When the connection is successful, you can turn them off.

3. Check and confirm that your smart plug is in pairing mode. The indicator light should blink fast, showing it is in pairing mode. If not, press the ON/OFF button 6 times and hold for the 6th time until the indicator light blinks.

If you’re still having issues after trying the tips above, send a message to MOES support

How to Connect MOES Smart Plug to Wi-Fi

To set up your MOES Smart plug with the Smart Life app, Alexa, or Google Assistant, you must connect it to Wi-Fi. Follow the steps below to connect your MOES Smart Plug to Wi-Fi;

Step 1: Download the Smart Life app and log in with your user details

Step 2: Set up your smart plug with the Smart Life app, refer to the steps above to connect your MOES Smart Plug to the smart life app.

Step 3: Tap the “+” icon on the homepage of the smart life app and tap “Add”

Step 4: Select your MOES Smart Plug and then enter your Wi-Fi password to connect to your router or Wi-Fi network.

Step 5: Rename the smart plug and choose the room in which you want to use the smart plug.

How to Fix MOES Smart Plug Not Connecting to Wi-Fi

Here’s how to troubleshoot MOES Smart Plug not connecting to Wi-Fi, ensure to try out all the tips to see which helps you in fixing the problem;

1. Check and ensure that your smart plug has power. Check the outlet your smart plug is plugged into and ensure it works properly. If everything looks good, unplug your smart plug and wait for a while, then plug it back and reconnect back to Wi-Fi.

2. Ensure your smart plug is in pairing mode while trying the set up process. The indicator light should blink rapidly to show it is ready to pair, if not, press the ON/OFF button six times, and on the 6th time, hold down the power button.

3. MOES Smart Plugs will not connect to a 5GHz Wi-Fi network. Therefore, make sure you’re connecting to a 2.4GHz Wi-Fi network. If you’re connecting through your mobile device hotspot, change the Wi-Fi band from the Wi-Fi connection settings. Refer to your user manual for the exact steps to switch to the 2.4GHz network band.

4. Make you’re within the range of your Wi-Fi network. Move your router or smart plug closer to each other and try reconnecting again to see if this fixes the problem.

5. Turn off firewalls and any VPN services as they may be responsible for not allowing your smart plug to connect to your Wi-Fi network. Once they are turned off, restart your router or home network and try reconnecting again.

If none of the tips above worked for you, go to the reset instructions for steps to reset your smart plug or contact the MOES support team for help.

How to Setup MOES Smart Plug With Alexa

To use the Amazon Alexa voice assistant to control your MOES Smart Plug, you need to connect your smart plug to Alexa. Follow the steps below to connect with Alexa;

Step 1: Download the Alexa app from your mobile device app store, create an account, or log in with existing account details.

Step 2: On the homepage of the Alexa app, Select menu and tap on “Skills”

Step 3: Search for MOES Smart Plug or Smart Life app using the search box

Step 4: Select your smart plug or smart Life app and tap on “Enable Skill”

Step 5: Enter your MOES or smart life account password and tap “Link now” to complete the connection process.

If the connection was successful, you can now control your MOES Smart Plug with Alexa.

How to Fix MOES Smart Plug Not Connecting to Alexa

If you had trouble connecting your MOES Smart Plug to Alexa, try the following tips to troubleshoot;

1. Ensure your smart plug has power and is connected to the smart life app. Alexa will sync all devices connected to the smart life app when linked with it, so, ensure you enter your correct account details during the set up.

2. Check and ensure that your Echo device is powered and connected to the same Wi-Fi network as your smart plug.

3. Check for any updates for the Alexa app and your Echo device. If you find any, download and install them, then try the connection process again.

4. Ensure you’re within the range of your smart plug and your Echo device during the setup. You should be within 30 feet of both devices for a faster and hassle-free connection.

You should be able to fix the issue with your smart plug with the tips above. However, if you still have the same problem, contact the MOES support team for help.

How to Connect MOES Smart Plug to Google Assistant

Follow the steps below to set up your MOES Smart Plug to Google Assistant and control your smart plug with Google’s voice assistant;

Step 1: Download the Google Home app from the Google playstore, create an account, and sign in with your correct user details.

Step 2: At the Homepage of the Google Home app, tap the “+” icon at the top right corner of the page.

Step 3: Click “Set up Device” and then tap “Works with Google”

Step 4: Locate the search box on the upper right corner of the page, tap on it, and search for “MOES” or “Smart Life”

Step 5: Select “Smart Life” or “MOES” and enter your login details if you’re prompted

Step 6: Select “Agree and Link” to finish the setup process

If the connection is successful, find your smart plug on the Google Home app and you should be able to control it with Google Assistant.

How to Fix MOES Smart Plug Not Connecting to Google Assistant

Try the tips below to troubleshoot your MOES Smart Plug, not connecting to Google Assistant;

1. Unplug your smart plug and wait for a few seconds, then plug it back to power and then try the set up steps again to see if this fixes the problem.

2. Check and make sure your smart plug is correctly added to the Smart Life app and your smart plug is visible and online within the app. If not, go over the setup steps to connect your smart plug to the smart life app.

3. Check and ensure that the Google Home app is updated. Head over to playstore and check if an update is available. Download, install and retry the connection process again to see if it works.

Do you still have issues fixing your MOES Smart plug not connecting to Google Assistant? Contact the MOES support team for help.

How to Connect MOES Smart Plug to IFTTT

Before using IFTTT to control your MOES Smart Plug, you need to connect it to the IFTTT app and create applets within the IFTTT app to control it. Follow the steps below to connect your smart plug to IFTTT;

Step 1: Download the IFTTT app to your mobile device from its app store. Login if you already have an account or create a new account if you’re a new user.

Step 2: Open the IFTTT app and locate the search box at the bottom of the page

Step 3: Type “Smart Life” in the search box and select “Smart Life” from the list. Then tap connect to link your smart life account to IFTTT.

Step 4: Enter your smart life account and password in the prompt and tap sign in then select your country and region

Step 5: Tap “Link Now” to finish the setup process. Next, create “this” to configure the trigger, “that” to configure the task and create applets to control your smart plug.

If this, your smart plug is supposed to perform whatever function or command you specified in the applets.

How to Fix MOES Smart Plug Not Connecting to IFTTT

If you had trouble connecting to IFTTT or creating an applet, try the following troubleshooting tips to fix the problem;

1. Ensure your smart plug has power and is connected to the Smart Life app. Also, check and ensure that you have a good network connection. If not, restart your router and try reconnecting again.

2. Remove “Smart Life” from the IFTTT app and try the set up process again following the steps outlined above.

3. Ensure you enter the correct Smart Life account details, double-check to be sure you entered the correct details. If everything looks good, restart your router and try again.

4. Restart your mobile device, router, and smart plug when they come back up, then try the setup process again to connect your smart plug to IFTTT.

If you’re still having issues, contact IFTTT support to check if your smart plug is compatible with IFTTT, or contact the MOES support team for help.

Moes Smart Plug Not Working

If your Moes Smart Plug is not working, ensure that it is plugged into power and switched on. Also, confirm that your device is connected to Wi-Fi. If you’re still having issues, try resetting the smart plug by holding down the ON/OFF button until the indicator light blinks fast. If this doesn’t work, contact MOES support.

Moes Smart Plug Flashing Red

A flashing red light on your Moes Smart Plug indicates that it is in pairing mode. To connect it to your Wi-Fi network, ensure that your smart plug is in pairing mode and follow the steps to connect it to Wi-Fi.

Moes Smart Plug Not Showing Up in App

If your Moes Smart Plug is not showing up in the app, ensure that it is connected to Wi-Fi and that you have followed the steps to add it to the app. If you’re still having issues, try resetting the smart plug by holding down the ON/OFF button until the indicator light blinks fast.

Moes Smart Plug Connection Failed

If your Moes Smart Plug connection fails, ensure that your device is connected to Wi-Fi and that you have followed the steps to connect it to Wi-Fi. If you’re still having issues, try resetting the smart plug by holding down the ON/OFF button until the indicator light blinks fast.

How to Reset MOES Smart Plug

To reset your MOES Smart Plug, do this;

For EZ mode: Press the ON/OFF button 6 times and hold on the 6th time until the indicator light flashes fast, showing the reset may have been successful.

For AP mode: Press the ON/OFF button 6 times and hold on the 6th time until the indicator light flashes slowly to enter AP mode, showing the reset may have been successful.

Conclusion

If you tried connecting through the EZ mode (Indicator light blinking fast) and it was unsuccessful, reset your smart plug and try reconnecting using the AP mode (indicator light flashing slowly). Checkout this quick fixes for other Smart Plugs if you use other brands of smart plugs.

Ensure to try all the troubleshooting tips to see which helps you fix the issue with your smart plug. However, if you’re still having issues, contact the MOES support team for help.

As a last resort, consider replacing your smart plug as it may be bad or damaged.

Frequently Asked Questions:

What Does It Mean When My Moes Smart Plug Connection Fails?

A failed connection could be due to a weak Wi-Fi signal or an issue with your smart plug’s firmware. Ensure that your device is connected to Wi-Fi, and try resetting the smart plug by holding down the ON/OFF button until the indicator light blinks fast.

What Is the Warranty for the Moes Smart Plug?

The warranty for Moes Smart Plugs varies depending on where you purchased them from. Please check the retailer or your user manual for more information.

How Do I Update the Firmware on My Moes Smart Plug?

To update your Moes Smart Plug’s firmware, open the app and navigate to “Device Settings.” From there, select “Firmware Update” and follow the prompts. Alternatively, go to your device’s app store and see if an update is available.

Why Is My Moes Smart Plug Flashing Red?

What Devices Are Compatible With the Moes Smart Plug?

The Moes Smart Plug is compatible with most devices that use a standard electrical outlet. However, please check with MOES support if you have any compatibility concerns.