5 Easy Steps to Fix SwitchBot Smart Plug Mini Not Connecting

The SwitchBot Plug Mini includes 3 amazing chips, one for Wi-Fi functionality, one for Bluetooth connections, and a power consumption chip, but it comes with its fair share of troubles during setup.

If you have trouble setting up or troubleshooting your SwitchBot Smart Plug, then you’re at the right place as this article has got you covered.

In the Paragraphs that’ll follow, you’ll find troubleshooting tips and setup tips to help you fix your SwitchBot Smart Plug Mini Not Connecting!

SwitchBot Smart Plug Mini Not Connecting to SwitchBot App, Wifi, Bluetooth, Alexa, Google Assistant, IFTTT, SmartThings, Siri Shorcuts

How to set up SwitchBot Smart Plug With SwitchBot App

Try the steps below to connect your SwitchBot Smart Plug to the SwitchBot app;

Step 1: Search and Download the SwitchBot app from the Google playstore or iOS app store

Step 2: Register an account if you’re a new user and log in with your user details

Step 3: Open the SwitchBot app, select the menu and then tap + to add a new device

Step 4: Tap “Plug” to add your SwitchBot Smart Plug

Step 5: Continue following the in-app instructions to finish the connection process to the SwitchBot app.

How to Fix SwitchBot Smart Plug Not Connecting to SwitchBot App

If you have trouble connecting your SwitchBot Smart Plug to the SwitchBot app, try the troubleshooting tips below to fix the problem;

  1. Remove your smart plug from power and plug it back into power, then try connecting it back to the SwitchBot app. Power cycling the smart plug removes minor bugs and errors.
  2. Switch your mobile device network to airplane mode and try reconnecting again. If that doesn’t work, restart your mobile phone and then try again.
  3. Ensure that Bluetooth and Location services are allowed for the SwitchBot App in the settings of your smartphone. Go to your mobile device settings to authorize.

How to Connect SwitchBot Smart Plug to Wi-Fi

To connect your SwitchBot Smart Plug to Wi-Fi, do these;

Step 1: Log in to the SwitchBot app or create an account if you’re a new user

Step 2: Tap the “+” icon on the homepage to add your SwitchBot Smart Plug

Step 3: Choose “Plug Mini” and tap next

Step 4: Hold the power button on the smart plug for 2 seconds or more until the indicator light blinks blue. This shows the plug is now in pairing mode.

Step 5: Connect to your router by entering your Wi-Fi password or enter your mobile device hotspot password if you’re using your smartphone’s hotspot.

Step 6: Rename the smart plug and set a room for your smart plug

How to Fix SwitchBot Smart Plug Not Connecting to Wi-Fi

If you had issues connecting your SwitchBot Smart Plug to Wi-Fi, try the tips below to troubleshoot;

  1. Unplug your device from power, wait for about 10 seconds or more then plug it back into power and try reconnecting back to Wi-Fi after pressing and holding the power button for about 5 seconds until the indicator light blinks blue.
  2. Ensure that your SwitchBot app is up to date and also make sure that your SwitchBot Smart Plug firmware is in its current version. To check this, on the SwitchBot app, go to device settings and tap on the firmware version to confirm and check for updates.
  3. Ensure your router is powered ON and the network is stable. Also, make sure you’re connecting to a 2.4GHz Wi-Fi network as SwitchBot Smart Plugs won’t work or connect to a 5GHz Wi-Fi network.
  4. Remove all obstructions between your smart plug and router. Make sure there is a clear line of sight between both devices, if possible, move your router close to your smart plug then try reconnecting again.
  5. Ensure your smart plug is connected to the SwitchBot app. Also, if you are in the US, please select Plug Mini (US) while it is Plug Mini (JP) for users in Japan. If we select the wrong type, the Plug Mini will fail to set up.

If you’re still unable to connect to Wi-Fi, reset your device by checking the tip below or contact SwitchBot customer support for help.

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How to Connect SwitchBot Smart Plug to Bluetooth

Follow the steps below to set up your SwitchBot Smart Plug to Bluetooth;

Step 1: Open the SwitchBot app and sign in with your correct user details

Step 2: Tap “Add Device” from the Menu options, then select “Plug Mini’

Step 3: Turn on Bluetooth on your smartphone and then press and hold the power button until the indicator light blinks blue

Step 4: Select your Smart Plug from the list of devices and tap “Next”

Step 5: Wait for the Bluetooth connection icon to pop up and then complete the connection process

How to Fix SwitchBot Smart Plug Not Connecting to Bluetooth

If you have issues connecting to Bluetooth, try the tips below to troubleshoot;

  1. Ensure that you have the latest version of the SwitchBot app. Check within the SwitchBot app or go to your mobile device app store to check for updates.
  2. Turn on the Bluetooth function on your smartphone and ensure that your smart plug is in pairing mode.
  3. Ensure that you’re close to the smart plug during the connection process. You should be at least within 3 feet of your smart plug during setup as Bluetooth connection can’t cover a longer range.

If you still have issues connecting to Bluetooth, contact SwitchBot support for further help.

How to Connect SwitchBot Smart Plug to Alexa

Follow the tips below to set up your SwitchBot Smart Plug with Alexa;

Step 1: Download the Amazon Alexa app from your mobile device app store, register an account, and sign in. You don’t need to register if you already have an account, just log in with your existing account details.

Step 2: Open the SwitchBot app Navigate to the devices menu and locate your SwitchBot Smart Plug

Step 3: Select your smart plug and tap on “Cloud Services”

Step 4: Select Amazon Alexa and enter your Amazon account details to link to Alexa

Step 5: Tap “Link” to finish the setup process

You can now control your SwitchBot Smart Plug with Alexa voice assistant if the connection was successful.

How to Fix SwitchBot Smart Plug Not Connecting to Alexa

If the setting up of your SwitchBot Smart Plug with Alexa was unsuccessful, try the following tips to troubleshoot;

  1. Restart your SwitchBot Smart plug by unplugging it from the power source and plugging it back into power, then try reconnecting again to see if this fixes the problem.
  2. Disable Alexa skills by going to the Alexa app, navigating to skills and games, selecting SwitchBot skills and then disabling it. Restart both apps and go over the setup process above again.
  3. Ensure that your SwitchBot Smart Plug is connected to the SwitchBot app and that you entered your correct Amazon account details during the setup process.
  4. Restart your Alexa app, check for any updates on your devices and if you find any, download the update and then try reconnecting again.

How to Connect SwitchBot Smart Plug to Google Assistant

Follow the instructions below to set up your SwitchBot Smart Plug with Google Assistant;

Step 1: Download the Google Home app from the Google playstore, register an account if you’re a new user, and log in.

Step 2: Tap the “+” icon at the homepage of the Google Home app

Step 3: Select set up the device and then choose “Works with Google”

Step 5: Search for “SwitchBot” and select “SwitchBot Smart Home services”

Step 6: Tap connect account to link your SwitchBot Smart Plug to Google Assistant

Continue any other in-app instructions to finish the setup process and control your smart plug with Google Assistant.

How to Fix SwitchBot Smart Plug Not Connecting to Google Assistant

If you had issues connecting to Google Assistant, try the following tips to troubleshoot l;

  1. Power cycle your smart plug and check for updates to your Google Home app and your speaker. If you find any updates, download and install them, then try the reconnection process again.
  2. Ensure that your smart plug is connected to the SwitchBot app. Also, remove the smart plug from the SwitchBot app then reconnect to the app and then connect back to the Google Home app.
  3. Factory reset your Google Home speaker, check your user manual for the specific instructions to reset your speaker.

If you’re still unable to resolve the issue, contact SwitchBot support for further help.

How to Connect SwitchBot Smart Plug to IFTTT

To connect your SwitchBot Smart Plug to IFTTT, follow the steps below;

Step 1: Download the IFTTT app and log in if you’re an existing user or create an account if you’re a new user.

Step 2: Launch IFTTT on your phone and tap the get more button at the bottom of the page or tap the search box and search for SwitchBot.

Step 3: Tap connect to link your SwitchBot account to the IFTTT app

Step 4: Enter your SwitchBot account email and password and tap the link now. Next, click Authorize to finish the setup process.

Step 5: Create an Applet by setting the IF….THEN command applets to either turn ON/OFF your smart plug when a certain condition or event occurs.

How to Fix SwitchBot Smart Plug Not Connecting to IFTTT

If you’re unable to set up your SwitchBot Smart Plug to IFTTT, try the tips below to troubleshoot;

  1. Close the IFTTT app, open the app and then refresh your connection to the IFTTT app. Locate the SwitchBot icon and then click on settings and tap reconnect to refresh the connection to IFTTT.
  2. Remove your SwitchBot account from the IFTTT app. Tap the SwitchBot icon and head to settings then select remove. Next, add your SwitchBot account to the IFTTT app and create your applets again.
  3. Ensure your smart plug is connected to the SwitchBot app and you have a stable network connection. Move closer to your router to increase the network strength and try reconnecting again.
  4. Double-check the trigger and action fields and make sure you entered the correct actions to execute when certain conditions or events are met.
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If you’re having trouble getting your SwitchBot Smart Plug connected to IFTTT, contact the IFTTT or SwitchBot customer support for further help.

How to Connect SwitchBot Smart Plug to SmartThings

Here’s how to connect your SwitchBot Smart Plug to SmartThings;

Step 1: Download the SmartThings app from your mobile device app store, create an account, and sign in. If you have an account, there’s no need to create a new account.

Step 2: Turn on cloud services. Select your smart plug and tap on the settings icon

Step 3: Search for SwitchBot using the search button on the homepage of the SmartThings app

Step 4: Select SwitchBot and log in with your account details to authorize

Step 5: Tap next and then “Done” to complete the connection process.

How to Fix SwitchBot Smart Plug Not SmartThings

If you had issues connecting to SmartThings, try the tips below to troubleshoot;

  1. Ensure that your smart plug has power and is connected to the internet. Also, ensure that your smart plug is connected to the SwitchBot.
  2. Make sure that you’re within the range of your smart plug. If you’re out of range, this may be responsible for the issue as you may not connect to SmartThings. Move your smart plug and mobile device closer to your router and try reconnecting again.
  3. Delete and add the device again on the SmartThings app. Locate the smart plug and then select remove or delete and go over the Connection process again.
  4. Clear the SmartThings app cache. Go to settings, find the SmartThings app and then clear its cache, then try reconnecting again to see if this fixes the problem.

If you still have issues, contact SwitchBot customer support for further assistance.

How to Connect SwitchBot Smart Plug to Siri Shortcuts

To set up your SwitchBot Smart Plug to Siri Shortcuts, follow the steps below;

Step 1: Press and hold your phone’s home screen and tap “Edit Home Screen”.

Step 2: Tap the “+” in the upper left corner, swipe down the screen, and tap “Shortcuts”.

Step 3: Scroll through and find the SwitchBot app

Step 4: Select the SwitchBot app and select the widget of your choice from the two available widgets.

Step 5: Tap “Add Widget” to finish adding your SwitchBot Smart Plug to Siri shortcuts

If the set up was successful, find SwitchBot Smart plug on your home screen and be able to control it through Siri Shortcuts.

How to Fix SwitchBot Smart Plug Not Connecting to Siri Shortcuts

If you’re unable to add your SwitchBot Smart Plug to Siri Shortcuts, try the tips below to troubleshoot;

  1. Force quit the SwitchBot app and then try to add your smart plug back to Siri Shortcuts. If that doesn’t work, find the Shortcuts app or swipe up from the home screen to dismiss and force quit the app.
  2. Switch off your iOS device and then restart your device. Go through the connection steps to add your smart plug to Siri Shortcuts to see if this fixes the problem.
  3. Ensure that your iOS device is running its current version. Check for updates for your iOS device and download them, then try connecting back to Siri Shortcuts after installing any updates.
  4. Reset all settings on your iOS device and then try to add your smart plug to the Siri Shortcuts. Go to settings, select general, and tap on ‘Transfer or reset iPhone, tap on ‘reset all settings, then try adding Siri Shortcuts again.

Switchbot Smart Plug Mini Not Connecting to Phone

If you are having trouble connecting your Switchbot smart plug mini to your phone, you may see an error message such as “Failed to add device” or “Device not found” on the Switchbot app. Here are some possible causes and solutions for this issue:

  1. Bluetooth is turned off or not working properly: Ensure that your phone’s Bluetooth is turned on and functioning correctly. You can try restarting your phone or turning Bluetooth off and on again to refresh the connection.
  2. Your location service needs to be turned off or fixed. The Switchbot app requires location permission on Android devices to scan and connect to the smart plug mini via Bluetooth. Ensure that your phone’s location service is turned on and working correctly. You can try restarting your phone or turning the location service off and on again to refresh the connection.
  3. The Smart Plug mini is out of range or has a low battery. The Smart Plug mini has a Bluetooth range of about 10 meters (33 feet) in an open space. Ensure that your smart plug mini is within range of your phone and has enough battery power. You can check the battery level of your smart plug mini on the Switchbot app.
  4. The Smart Plug is already paired with another device: The Smart Plug mini can only be paired with one device at a time. If your smart plug mini is already paired with another device, you need to unpair it first before connecting it to your phone. You can unpair your smart Plug Mini by pressing and holding the button on the side of the device for 10 seconds until the LED light flashes rapidly blue.
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Switchbot Failed to Connect to Hub

If your Switchbot smart plug mini is not connecting to the Switchbot hub, you may see a message like “Failed to connect to hub” or “Hub not found” on the Switchbot app. Here are some possible causes and solutions for this problem:

  • Your hub is turned off or not working properly. Make sure your hub is turned on and working properly. You can try to restart your hub or reset it by pressing and holding the button on the back of the device for 10 seconds until the LED light flashes red rapidly.
  • Your hub is not connected to the same Wi-Fi network as your phone. The hub needs to be connected to the same Wi-Fi network as your phone in order to communicate with the smart plug mini via the cloud. Make sure your hub and your phone are connected to the same Wi-Fi network and have a stable internet connection.
  • Your hub’s firmware is outdated or incompatible with the smart plug mini. The hub needs to have the latest firmware version in order to support the smart plug mini features. You can check and update your hub’s firmware on the Switchbot app.

Switchbot Failed to Connect to Device

If your Switchbot smart plug mini is not connecting to your appliance, you may see a message like “Failed to connect to device” or “Device not responding” on the Switchbot app. First, make sure your appliance is turned off or not working correctly. Make sure your appliance is turned on and working properly. You can try to unplug and plug in your appliance or check if there is any problem with its power supply or circuit.

Next, ensure that your router or WiFi connection is working properly. Make sure the network is stable and working correctly.

How to Reset SwitchBot Smart Plug Mini

Follow the steps below to reset your SwitchBot Smart Plug Mini;

Step 1: Open the back cover lid of your SwitchBot Smart Plug Mini

Step 2: Short press the button on the side and wait for the indicator light to blink once.

Note: Resetting your SwitchBot Smart Plug Mini would erase all settings and you’ll have to set up your smart plug all over again.

Conclusion

There you have it, steps to set up your SwitchBot smart plug Mini and troubleshooting tips to help you fix any issues you may have with your SwitchBot Smart Plug.

Ensure to try out all the tips to connect or set up your smart plug and also to fix any issues you have with your smart plug. Check out this SwitchBot Hub Full Troubleshooting Guide if you use a Switchbot Hub and need help fixing any issues you may be having with it.

If you still have issues after trying all the tips above, contact SwitchBot customer support for further assistance. As a last resort, consider replacing your Smart plug.

Frequently Asked Questions:

Why isn’t Geeni working?

If your Geeni device is offline, this is usually due to your network connection. To fix this problem, check and ensure that your device has power and is working correctly, then check your router and ensure it is working correctly and the network signal is strong.

Does SwitchBot work without Bluetooth?

Yes, it can, but this depends on the type of device you’re using. If you’re using a Bluetooth device, you’ll need to connect it to Bluetooth for it to work correctly. However, if it is a Wi-Fi-enabled device, you don’t need a Bluetooth connection.

Why Does the Switchbot App Need Location Permission on Android Devices?

The Switchbot app needs location permission on Android devices to scan and connect to the Switchbot devices via Bluetooth. This is a requirement of the Android system for Bluetooth Low Energy (BLE) devices. The Switchbot app does not collect or use your location data for any other purposes.

Switchbot Plug Mini Is Frequently Offline, What Can I Do?

If your device is offline and becomes unresponsive, This may happen due to various reasons, such as poor Wi-Fi signal, router settings, device interference, etc. You can try some of the following solutions to fix this problem:

  • Move your plug mini closer to your router or use a Wi-Fi extender to improve the signal strength.
  • Check your router settings and make sure they are compatible with the plug mini. For example, you may need to enable the 2.4 GHz band, disable MAC filtering, turn off AP isolation, etc.
  • Check if any devices may interfere with your plug mini’s Wi-Fi connection, such as microwave ovens, cordless phones, Bluetooth speakers, etc. Try to move them away from your plug mini or turn them off when not in use.
  • Restart your plug mini by unplugging and plugging it back in or by pressing and holding the button on the side of the device for 5 seconds until the LED light flashes blue slowly.

Switchbot Plug Mini Is Displaying Incorrect Current/Voltage/Power, What Should I Do?

 If your Smart plug is offline, this may happen due to various reasons, such as device calibration, power fluctuation, measurement error, etc. You can try some of the following solutions to fix this problem:

  • Calibrate your plug mini by using a standard appliance with a known power rating, such as a lamp with a 60W bulb. Plug in your appliance and turn it on. On the Switchbot app, go to the plug mini’s settings and tap on “Calibration.” Enter the power rating of your appliance and tap “Start.” Wait for a few seconds until the calibration is complete.
  • Check if there is any power fluctuation in your area that may affect your plug mini’s measurement accuracy. You can use a multimeter or a voltage tester to measure the voltage of your outlet and compare it with the value displayed on the plug mini.
  • Check if there is any measurement error caused by your Plug Mini’s hardware or software. You can update your plug mini’s firmware on the Switchbot app or contact Switchbot customer service for further assistance.