Vanance Smart Light Bulb Not Connecting: + Full Set up Guide
Do you have problems setting up or controlling your Vanance Smart Light Bulb through the Surplife app or voice-controlled devices like Alexa or Google Assistant? You’re not alone, as other users have reported similar issues during setup and usage.
This article, however, aims to provide solutions to these problems. It covers step-by-step setup tips for connecting the Vanance Smart Light Bulb and troubleshooting tips to resolve any issues you may encounter.
The step-by-step instructions and troubleshooting tips in the following paragraphs will help you easily troubleshoot, connect, and fully utilize your Vanance smart light bulb.
So, without further delay, let’s get started!
How to Setup Vanance Smart Light Bulb With Surplife App
Connecting your Vanance Smart Light Bulb with the Surplife app is easy and straightforward. Follow these steps to complete the setup process:
Step 1: Go to your device’s app store, search for the Surplife app, and download and install it. Then create an account and log in. Download Surplife App for Apple iOS | Download Surplife App for Android.
Step 2: Turn on your smart bulb and make sure it’s in pairing mode.
Step 3: Open the Surplife app on your smartphone and select “Add Device” from the homepage to start pairing the bulb with the Surplife app.
Step 4: Choose “Bulb Wi-Fi” from the list of device types and follow the on-screen instructions to complete the setup process.
If the setup is successful, you’ll be able to control your bulb with the Surplife app. If the connection isn’t successful, continue reading for troubleshooting steps.
How to Fix Vanance Smart Light Bulb Not Connecting to Surplife App
If your Vanance Smart Light Bulb is not connecting to the Surplife app, try the following troubleshooting steps to fix the problem:
- Make sure the bulb is connected to a working outlet and that the power switch is turned on. Ensure that the smart bulb is powered on and power cycle it by turning it off and on, then try the setup process again.
- Restart your smartphone and the smart light bulb. This can help fix minor bugs within the smart bulb’s firmware and also cool off the bulb. Try reconnecting to the Surplife app again after doing this.
- Confirm that the bulb is not connected to another mobile device, app, or network as this could prevent it from connecting to the Surplife app. Disconnect other devices connected to the bulb and go over the setup process again.
- Ensure that you grant the Surplife app all the necessary permissions for a successful setup and connection. Make sure to turn on Bluetooth and location services, as the app won’t be able to find your smart bulb otherwise.
If the above tips don’t help in fixing the problem, reach out to the Vanance customer support team for further assistance.
How to Connect Vanance Smart Light Bulb to Wi-Fi
To setup your Vanance Smart Light Bulb to Wi-Fi, follow these steps:
Step 1: Go to your device’s app store, search for the Surplife app, and download and install it. Then create an account and log in.
Step 2: Turn on your smart bulb and make sure it’s in pairing mode.
Step 3: Open the Surplife app on your smartphone and select “Add Device” from the homepage to start pairing the bulb with the Surplife app.
Step 4: Choose “Bulb Wi-Fi” from the list of device types and then connect your Wi-Fi network
Step 5: Connect your mobile phone Wi-Fi to the device hotspot by connecting to the hotspot “LEDnet-xxxxx ” by tapping on “Go to Wi-Fi setup” then wait for the connection to be successful.
Step 6: Go back to the Surplife app to complete the setup process.
If the setup is successful, you’ll be able to control your bulb with the Surplife app while it’s connected to your Wi-Fi network. If the setup isn’t successful, continue reading for troubleshooting steps.
How to Fix Vanance Smart Bulb Not Connecting to Wi-Fi
If your Vanance Smart Light Bulb is not connecting to Wi-Fi, try the following troubleshooting steps:
- Make sure the bulb is connected to a working outlet and the power switch is turned on. Ensure the smart bulb is powered on. Power cycle the smart bulb by turning it off and on, then try the setup process again.
- Ensure the bulb is in pairing mode. If you use a dimmer, adjust it to the highest level to ensure the maximum voltage and power for the lamp.
- Check the router’s network connection. Ensure the router can access the internet and other devices on the network are working normally. Place the device as close to the router as possible.
- Remove any obstructions, such as electrical gadgets, between the smart device and the router. If the distance is too far, move the bulb closer to the router to improve the network connection.
- Restart the router and connect to the 2.4GHz Wi-Fi network band. Connecting to the 5GHz network band may cause connection issues. If there are too many Wi-Fi connections around, turn them off or remove some devices from your network.
How to Setup Vanance Smart Light Bulb With Alexa
To connect your Vanance Smart Light with Alexa, try the following setup steps:
Step 1: Download the Amazon Alexa app on your smartphone. Open the app and log in to your Amazon account.
Step 2: In the Alexa app, click “More,” then “Skills & Games,” and search for the “Surplife” app using the search icon in the upper right corner.
Step 3: Select the “Surplife” app and tap “Enable to Use.”
Step 4: Enter your “Surplife” app account and password, and then click “Discover Devices.”
Step 5: After successful binding, your smart bulb will be synchronized to “All Devices” in the Alexa “Device” menu.
If the connection is successful, you can use Amazon Alexa to control your smart bulb with voice commands.
How to Fix Vanance Smart Light Bulb Not Connecting to Alexa
If your Vanance Smart Light Bulb is not connecting to Alexa, try the following troubleshooting steps:
- Restart the smart bulb and your Alexa’s Echo device (power off and then power on again). Then pull down the main screen of the Alexa to refresh the list to check whether the problem is fixed.
- Check if the phone and router are on the same network. Enter the Wi-Fi interface of your mobile device and verify that the Wi-Fi connection is consistent with the router connected to the device.
- Ensure that you are using the updated Vanance and Alexa app. Go to your mobile device’s app store, check for updates, and then download and install any available updates.
If the above tips do not help, contact the Vanance customer support team for further assistance.
How to Connect Vanance Smart Light Bulb to Google Assistant
To setup your Vanance Smart Light Bulb to Google Assistant, follow these steps:
Step 1: Download the Google Home app on your smartphone. Open the Google Home app and log in to your Google account.
Step 2: Open the Google Home app and click on the “+” symbol at the top left of the home page.
Step 3: Enter the setup interface and click “Work with Google.” Search for “Surplife,” and click on “Surplife” from the search results.
Step 4: You will be redirected to the “Surplife” login page. Enter your “Surplife” account and password.
Step 5: After successful binding, your smart bulb will be displayed on the Google Home home page. You can set scenes, change the bulb’s color, and give it voice commands.
How to Fix Vanance Smart Light Bulb Not Connecting to Google Assistant
If your Vanance Smart Light Bulb is not connecting to Google Assistant, try the following troubleshooting steps:
- Restart your Google Assistant device and smart light bulb. Make sure they are both connected to the same Wi-Fi network.
- Check if the device is online remotely. To do this, click on the device icon to enter the control page. Then, click on the “…” symbol in the upper right corner to access the “Device Information” page and check if the remote cloud is online.
- Ensure that your router is online, has a good network signal, and strength. Additionally, make sure that your smart bulb is correctly set up and online on the Surplife app.
If the above tips do not resolve the issue, contact Vanance customer service for further assistance.
How to Setup Vanance Smart Light Bulb to Bluetooth
To connect your Vanance Smart Light Bulb via Bluetooth, follow these steps:
Step 1: Go to your device’s app store, search for the Surplife app, download, and install it. Then, create an account and log in.
Step 2: Turn on your smart light bulb and make sure it’s in pairing mode. Then, enable Bluetooth on your smartphone.
Step 3: Open the Surplife app and tap “Add device” on the home page to add your smart bulb.
Step 4: Wait for Surplife to search and discover your smart bulb. Ensure that Bluetooth is turned on.
Step 5: Follow the in-app instructions to finish connecting your smart bulb to the Vanance app via Bluetooth.
How to Fix Vanance Smart Light Bulb Not Connecting to Bluetooth
If your Vanance Smart Light Bulb is not connecting to Bluetooth, try the following troubleshooting steps:
- Make sure Bluetooth is enabled on your smartphone. Go to the Bluetooth settings on your mobile device and toggle it on. Also, ensure that discovery is turned on so that other devices can find and connect to it.
- Check if the smart light bulb is in pairing mode. If it is not, turn the bulb off and then on until it starts to blink, indicating that it is ready for pairing. Then, go ahead and connect your smart bulb via Bluetooth.
- Restart your smartphone and smart light bulb. Ensure that you’re within 10 meters of the Bluetooth device while setting up and that there are no obstructions. Do not install the bulb in a metal casing or fixture.
How to Factory Reset Vanance Smart Light Bulb
To reset your Vanance Smart Light Bulb to its factory settings, follow these steps:
Step 1: Turn off the smart light bulb.
Step 2: Turn on the smart light, then turn it off and wait for about 5 seconds
Step 3: Repeat step 2 five times and the bulb should start blinking after the fifth attempt showing the reset is successful and the smart bulb is ready for setup.
Vanance Smart Light Bulb App
The Vanance Smart Light Bulb can be controlled through either the Surplife app or the Magic Home app, both of which allow you to adjust the brightness, color, and schedule of the bulb from your smartphone.
Also, both apps allow you to control the bulb using voice-controlled devices such as Alexa and Google Assistant.
Conclusion
There you have it! The steps for setting up your Vanance Smart Light Bulb and troubleshooting tips to help resolve any connectivity issues.
Make sure to try all the tips to resolve any problems you may encounter while using the Vanance Smart Light Bulb. If none of these tips work for you, don’t hesitate to reach out to Vanance customer support for additional assistance.
