Sylvania Smart Light Bulb Not Connecting: Quick Fix

Sometimes, you’ll find out that your Sylvania Smart Light Bulb won’t connect and set up. This can be frustrating but can be fixed by following simple troubleshooting tips.

If you’re currently having issues with your Sylvania smart bulb, you’re not alone, as several other users have reported the same.

In this article, you’ll find some troubleshooting tips that may help resolve your Sylvania Smart Light Bulb Not Connecting and get your smart bulb working in no time.

Sylvania Smart Light Bulb Not Connecting to Sylvania Smart Wifi App, Wifi, Bluetooth, Alexa, Google Home Assistant

Let’s begin!

How to Setup Sylvania Smart Light Bulb With Sylvania Smart Wi-Fi App

Do the following steps to connect your Sylvania Smart Light Bulb with the Sylvania Smart Wi-Fi app;

Step 1: Download the SYLVANIA Smart WiFi app from the Android’s Google playstore or iOS app store

Step 2: Log into your existing SYLVANIA Smart WiFi account, or tap Register to create a new account.

Step 3: Tap the + symbol on the top right corner of the screen.

Step 4: Power on the Smart Light Bulb and a prompt will appear then tap “Go to add”.

Step 5: Press the + button next to your smart bulb after locating it within the Sylvania Smart Wi-Fi app.

Step 6: Continue any other in-app instructions and prompts to complete the connection process

How to Fix Sylvania Smart Light Bulb Not Connecting With Sylvania Smart Wi-Fi App

If you have issues while connecting your Sylvania Smart Light Bulb with the Sylvania Smart Wi-Fi app, try the tips below to fix the problem;

  • Ensure that the Smart Light Bulb is fixed and fitted properly to the socket with no chance of falling off. Check and ensure it is receiving power, turn it off then turn on the bulb to see if it is working properly.
  • Check and ensure that you’re using the correct Sylvania Smart App. Take care to download the SYLVANIA Smart Wi-Fi app, and not the SYLVANIA Smart Home app as it won’t work with the smart bulb.
  • If you have the Sylvania Smart Wi-Fi app before setting up your smart bulb, check for updates to the app as it may be out of date and needs updates. If you find an update from your app store, download it and then try reconnecting again.
  • Power cycle the smart bulb to see if this works. If it doesn’t, refer to the reset section to factory reset the smart bulb before reconnecting again.
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How to Connect Sylvania Smart Light Bulb to Wi-Fi

Try the following steps to connect your Sylvania Smart Light Bulb to Wi-Fi;

Step 1: Open the Sylvania Smart App and confirm that you’re signed in correctly with your account details or create a new account if you’re a new user.

Step 2: At the homepage of the Sylvania Smart Wi-Fi app, Tap the “+” icon to search and add your smart bulb.

Step 3: Tap “Add Device” and then tap “Light Bulb”

Step 4: Select your smart bulb from the list of available devices then tap connect

Step 5: Enter your WiFi network name and WiFi password and tap Confirm to connect the smart bulb to your home network

If there are any other prompts and instructions, continue them as they are easy to complete the setup with your home or mobile network.

How to Fix Sylvania Smart Light Bulb Not Connecting to Wi-Fi

Did you have errors or did your smart bulb refuse to connect to your Wi-Fi connection? Try the tips below to troubleshoot;

  • Ensure that the Smart Light Bulb is fitted correctly to the socket and that it has not come off mistakenly. Check and ensure it is receiving power, if it is not, move it to a different socket or replace the socket.
  • Check and ensure that you’re using the correct Sylvania Smart App. Ensure to download the SYLVANIA Smart Wi-Fi app, and not the SYLVANIA Smart Home app as it won’t work with the smart bulb.
  • Ensure you’re connecting to the 2.4GHz Wi-Fi network and not the 5GHz. Although the 5GHz is better, Sylvania smart bulbs won’t connect to it. So, if you have a dual-band router, do change to only 2.4GHz for a problem-free connection
  • Ensure you’re within the range of your router. Also, check for interferences from electrical gadgets like microwaves, dishwashers, etc., and remove them as this may be responsible for the failure in connecting.
  • Restart your router as this can often help to reset the connection and improve signal strength. If this doesn’t help, refer to your user manual for steps to reset your router, and then try reconnecting again.

If none of the tips above worked for you, go to the resetting instruction paragraph for tips to reset the smart bulb then try again after a successful factory reset.

How to Connect Sylvania Smart Light Bulb to Bluetooth

Do the steps below to setup your Sylvania Smart Light Bulb via Bluetooth;

Step 1: Open the Sylvania Smart App and confirm that you’re signed in correctly with your account details or create a new account if you’re a new user.

Step 2: At the homepage of the Sylvania Smart Wi-Fi app, Tap the “+” icon to search and add your smart bulb.

Step 3: Turn on Bluetooth services on your smartphone then go back to the Sylvania Smart Wi-Fi app

Step 3: Tap “Add Device” and then tap “Light Bulb” the app will search for available Bluetooth devices nearby and list them.

Step 4: Select your smart bulb from the list of available devices then tap connect

How to Fix Sylvania Smart Light Bulb Not Connecting to Bluetooth

Here’s how to troubleshoot Sylvania Smart Light that won’t connect via Bluetooth;

  • Ensure that your smart bulb has power and is in pairing mode. Also, check and ensure that Bluetooth is turned on via your mobile device.
  • Move your smartphone or Bluetooth device closer to your smart bulb. Bluetooth can’t cover a long range so you may be experiencing pairing issues because both devices are far from each other.
  • Ensure your device firmware is up-to-date. For Android devices, version 6.0 and above is required while for iOS devices, version 13.0 and above should be used while connecting via Bluetooth.
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How to Connect Sylvania Smart Light Bulb to Alexa

For hands-free control of your smart bulb, you need to set it up with Alexa. Here’s how to connect your Sylvania Smart Light Bulb to Alexa;

Step 1: If you already have a SYLVANIA Smart WiFi Account, log in with your existing account. Otherwise, tap Register to create a new account.

Step 2: Tap Voice Control in the Sylvania Smart Wi-Fi app and begin linking your SYLVANIA Smart WiFi Account to Alexa.

Step 3: Enter your Amazon Alexa account details then, tap Sign In With Amazon.

Step 4: Tap “Link” to finish linking your Amazon Alexa account to the Sylvania Smart Wi-Fi app

If successful, Alexa will now accept voice commands. Try saying “Alexa, turn on the Lights” if the setup was successful, the lights will come on.

How to Fix Sylvania Smart Light Bulb Not Connecting to Alexa

Try the troubleshooting tips below to fix your Sylvania Smart Light Bulb not connecting to Alexa;

  • If you do not find your smart bulb in the Alexa app under Devices, refresh the Alexa app. If you still can’t use the smart bulb, restart the Alexa app and power cycle your smart bulb then try reconnecting it again.
  • Ensure your Echo device is turned on and connected to the same Wi-Fi network as your smart bulb. If everything looks good, turn off the Echo device then wait for a while and turn it back on then try the setup process again.
  • Ensure the Echo device firmware is up to date. You can do this by asking Alexa “Alexa, is your firmware up-to-date?” Alexa will search for any available updates and you’ll be required to Authorize the download.

If none of the above tips worked, contact the Sylvania customer support team for further assistance.

How to Connect Sylvania Smart Light Bulb to Google Home Assistant

Step 1: Download and pair your Sylvania Smart Light Bulb to the Sylvania Smart Wi-Fi App

Step 2: Download the Google Home app from the Google Playstore and sign in with your Google Account.

Step 3: Open the Sylvania Smart Wi-Fi app and tap Voice Control on the homepage to begin linking your SYLVANIA Smart WiFi account to Google Home.

Step 4: Tap Google Assistant to link your account to Google Home then tap “Link with Google Assistant”

Step 5: Enter your Google or Sylvania Smart Account details on the prompt to complete the setup process.

Note: For more detailed steps in setting up your Light Bulb with Google Home Assistant, tap on the Video tutorial on the page after step 4, this will show you a walkthrough video of the whole process.

How to Fix Sylvania Smart Light Bulb Not Connecting to Google Home Assistant

If you had issues connecting to Google Home Assistant, try the following tips to troubleshoot;

  • Power cycle the smart bulb by turning the bulb off for 10 seconds or more, then turn it back on. This should fix minor bugs and issues within the device firmware.
  • Try manually connecting to the hotspot on the device using the Wi-Fi settings on your smartphone or tablet. Go to your mobile device’s Wi-Fi settings to change and then go over the steps again to connect to Google Home Assistant.
  • Close the Google Home app, clear the app cache and then check for updates from your playstore. Now, try reconnecting again.
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If you still have issues, reset your smart bulb following the instructions below then try the setup process again after a successful reset.

Sylvania Smart Light Bulb Not Connecting After Reset

 If you are having trouble connecting your Sylvania smart light bulb after resetting it, there are several troubleshooting tips you can try:

  • Ensure that the bulb is fixed and appropriately fitted to the socket, with no chance of falling off. 
  • Check and ensure it is receiving power; turn it off, then turn on the bulb to see if it is working correctly. Check and ensure that you’re using the correct Sylvania Smart App. 
  • Ensure you’re using the Sylvania Smart Wi-Fi app and not the Sylvania Smart Home app, as it won’t work with the smart bulb. 
  • Power cycle the smart bulb to see if this works. If it doesn’t, refer to the reset section to factory reset the smart bulb before reconnecting again.

Sylvania Smart Bulb Flashing Colors 

If your Sylvania Smart Bulb is flashing colors, it could be in pairing mode, or the bulb has been reset. Depending on the color of the bulb, it could flash red, green, or blue. Also, the bulb may flash when it loses connection and after you successfully reset the bulb. If it keeps flashing after a reset, connect the bulb to your Wi-Fi network, and it will stop flashing.

Sylvania Smart Bulb Not Resetting 

If you are having trouble resetting your Sylvania Smart Bulb, try slowing down the reset routine and then checking the response from the smart bulb. You need to wait a few seconds before turning off the bulb again.

If you go through the whole reset routine within a few seconds and quickly turn the light bulb off and on, then that will only create issues with the process.

Ensure to wait for a second or two in between turning off/on. However, if the smart plug won’t reset, contact the Sylvania support team for assistance.

Sylvania Smart Bulb Firmware Update 

To update your Sylvania Smart Bulb firmware, open the Sylvania Smart Home app and check for any available firmware updates for your smart bulb. If an update is available, follow the on-screen instructions to complete the process.

Sylvania Device Adding Timeout 

If you are encountering a “Device Adding Timeout” error while trying to add your device to your Smart Life account, check your internet connection and ensure that you have connected your devices to a 2.4GHz Wi-Fi connection and that the daylight sensor is exposed.

How to Factory Reset Sylvania Lighting Smart Light Bulb

To reset your Sylvania Lighting Smart Light Bulb;

Step 1: Power on the device and check it is blinking rapidly showing it is in pairing mode. If it is not, power off the smart bulb.

Step 2: power on and then off the smart bulb four times until the bulb starts blinking rapidly.

Now, ahead to setup your device again as the rest may have been successful.

Conclusion

If you are still struggling to get your light bulbs connected despite doing the steps mentioned above, contact the Sylvania support team for further assistance. Check out Smart Light Bulb Not Connecting for troubleshooting tips if you use other brands of Smart Bulbs.

Also, this might be the time to get a new set, as the old ones may be damaged and need replacement. Click here to buy the original from Amazon.

Frequently Asked Questions:

Why Is My Sylvania Light Offline? 

If your Sylvania light is offline, check whether it’s connected to a power source and whether your Wi-Fi signal strength is strong enough.

How Do I Put My Sylvania Smart Bulb in Pairing Mode? 

To put your Sylvania Smart Bulb in pairing mode, unscrew it from its lamp or socket and screw it back in. Turn it on and off five times, and the light will start blinking rapidly, showing that it’s now in pairing mode.

How Long Do Sylvania LED Bulbs Last? 

According to Sylvania, their LED bulbs last up to 11,000 hours.

Why Won’t My Sylvania Light Bulb Connect? 

If your Sylvania light bulb won’t connect, first ensure that you’re using the correct app (SYLVANIA Smart Wi-Fi app), power cycle the smart bulb, or refer to the reset section to factory reset before reconnecting again.

Do Sylvania Smart Bulbs Need a Hub?

No hub is required for Sylvania smart bulbs, as they can be controlled directly via Wi-Fi.