Philips Hue Smart Light Bulb Not Connecting: Quick Fix

If your Philips Hue Smart Light bulb not connecting, don’t worry! In this article, we’ll walk you through some common solutions to help you get your smart bulb up and running.

Whether you’re having issues with your Philips Hue app or your Alexa voice assistant, this article has got you covered.

Follow the troubleshooting steps in the paragraphs that’ll follow to get your smart bulb back on track and start enjoying all the benefits of smart lighting in your home.

Philips Hue smart light bulb not connecting to Hue Bluetooth App, Alexa

Let’s dive in!

How to Setup Philips Hue Smart Light Bulb With Hue Bluetooth App

To set up your Philips Hue smart light bulb using the Hue Bluetooth app, follow these steps:

Step 1: Download and install the Hue Bluetooth app on your smartphone then log in or create an account. Download Philips Hue App for Android | Download Philips Hue App for iOS

Step 2: In the app, tap on the “Settings” tab and then tap on “Hue Bridges”.

Step 3: Tap on the “Add Bridge” button and then follow the on-screen instructions to connect your Philips Hue bridge to the app.

Step 4: Once your bridge is connected, tap on the “Lights” tab in the app and then tap on the “Add Lights” button.

Step 5: Follow the on-screen instructions to connect your Philips Hue smart light bulb to the app.

Once the light is connected, you can control it using the app, including turning it on and off, changing its color and brightness, and setting schedules and routines.

How to Fix Philips Hue Smart Light Bulb Not Connecting to Hue Bluetooth App

If your Philips Hue smart light bulb is not connecting to the Hue Bluetooth app, here are a few tips you can try to fix the issue.

  • Ensure that your light bulb is powered on and within range of the Hue Bluetooth hub. If they are far apart, bring the hub and the bulb closer then attempt the setup again.
  • Power cycle the light bulb by turning it off and on again, or by unplugging and replugging the bulb, wait for about 60 seconds then turn it back on and try connecting it back to the Hue Bluetooth App.
  • Check that the light bulb is compatible with the Hue Bluetooth app. Some older models of Philips Hue lights are not compatible with the Hue Bluetooth app and will only work with the Hue Bridge.
  • Restart the Hue Bluetooth app on your device. This can sometimes help resolve connectivity issues. To do this, close the app and then reopen it.
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If none of these steps work, you may need to contact Philips Hue support for further assistance.

How to Connect Philips Hue Smart Light Bulb to Alexa

To connect a Philips Hue smart light bulb to Alexa, you will need to have a compatible Alexa device and the Philips Hue Bluetooth app installed on your smartphone. Here are the steps to follow:

Step 1: Open the Alexa app on your smartphone and tap on the menu icon in the top left corner.

Step 2: Tap on “Skills & Games” and then search for the “Philips Hue” skill.

Step 3: Tap on the “Philips Hue” skill and then tap on the “Enable” button.

Step 4: Follow the on-screen instructions to log in to your Philips Hue account and link your Alexa device to your Hue account.

Step 4: Once your Alexa device is linked to your Hue account, you can start using voice commands to control your Hue lights. For example, you can say “Alexa, turn on the living room lights” to turn on your Hue lights.

Note: In order to control your Hue lights with Alexa, you will need to have a Hue Bridge connected to your home network. If you only have a Hue Bluetooth hub, you will only be able to control your lights within Bluetooth range.

How to Fix Philips Hue Smart Light Bulb Not Connecting to Alexa

If your Philips Hue smart light bulb is not connecting to Alexa, there are a few steps you can try to fix the issue;

  • Ensure that your light bulb is powered on and within range of the Hue Bridge or Hue Bluetooth hub. The maximum range of the Hue Bridge is around 30 meters (100 feet), while the maximum range of the Hue Bluetooth hub is around 10 meters (33 feet)
  • Restart the Alexa app as this can sometimes help resolve connectivity issues. To do this, close the app and then reopen it then try reconnecting your smart bulb to Alexa again.
  • Reset the Hue Bridge or Hue Bluetooth hub. To reset the Hue Bridge, unplug the bridge from the power outlet, wait 10 seconds, and then plug it back in. To reset the Hue Bluetooth hub, unplug the hub from the power outlet, wait 10 seconds, and then plug it back in.

If you are still having trouble connecting the light to Alexa, contact the Philips Hue support team for further assistance.

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How to Factory Reset Philips Hue Smart Light Bulb

To reset a Phillips Hue Smart Light Bulb, follow these steps:

Step 1: Open the Hue app and go to the Settings tab.

Step 2: Select the Lights option to view your available bulbs.

Step 3: Choose the light or bulb you want to reset and scroll to the bottom of the screen.

Step 4: Tap the Delete option and confirm that you want to delete the smart bulb

How to Factory Reset Philips Hue Smart Light Bulb Without Bridge

To factory reset a Philips Hue smart light bulb without a bridge, follow these steps;

Step 1: Open the Alexa app on your device.

Step 2: Go to the “Devices” tab.

Step 3: Select the “Philips Hue” option from the list of connected devices.

Step 4: Find the bulb that you want to remove and click on the settings icon next to it.

Step 5: Scroll down and click on the “Delete” or “Trash” icon to remove the bulb from the app.

Philips Hue Smart Light Bulb Not Responding

Here are some tips for troubleshooting a non-responsive Philips Hue smart light bulb:

  • Check the power supply to the bulbs lamp or socket. Make sure that the light switch is turned on, and that the socket is receiving power. If the socket is not getting power, the bulb will not be able to turn on.
  • Check your network connection is working properly and that your smart bulb can communicate with the Hue Bridge and also the app. Additionally, try moving your bulb closer to the Hue Bridge.
  • Reset your Philips Hue Smart Light Bulb following the instructions above to see if it fixes the unresponsive state of your smart light bulb.

If you’ve tried all of these troubleshooting steps and your Philips Hue bulb is still not responding, contact Philips Hue customer support for further assistance.

Philips Hue Smart Light Bulb Failed to Connect to Bluetooth

Here are some tips that may help if a Philips Hue smart light bulb is not connecting to Bluetooth:

  • Make sure that the Philips Hue app is up to date.
  • Ensure that the bulb and Bridge are powered on and properly configured. Also, restart your mobile device and the Philips Hue app then try pairing with Bluetooth again.
  • Refer to the resetting instructions above to reset your smart bulb then after a successful factory reset, try the pairing process again.

If none of the tips above worked for you, contact Philips Hue customer support for further assistance.

Philips Hue Smart Light Bulb Not Connecting to Phone

If you’re having trouble connecting your Philips Hue smart light bulb to your phone, there are a few things you can try:

  1. Ensure that your light bulb is powered on and within range of the Hue Bluetooth hub. If they are far apart, bring the hub and the bulb closer, then attempt the setup again.
  2. Power cycle the light bulb by turning it off and on again or by unplugging and replugging the bulb, wait for about 60 seconds, then turn it back on and try connecting it back to the Hue Bluetooth App.
  3. Reset the light bulb by following the instructions provided below or in the user manual.
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Philips Hue Bluetooth Bulb Not Connecting to App

If your Philips Hue smart light bulb is not connecting to the Hue Bluetooth app, here are a few tips you can try to fix the issue:

  1. Ensure that your light bulb is powered on and within range of the Hue Bluetooth hub. If they are far apart, bring the hub and the bulb closer, then attempt the setup again.
  2. Power cycle the light bulb by turning it off and on again or by unplugging and replugging the bulb; wait for about 60 seconds, then turn it back on and try connecting it back to the Hue Bluetooth App.
  3. Make sure the bulb is not paired to another device or the Bluetooth on your phone is connected to other devices.

Philips Hue Bulb Pairing Mode

To pair a new Philips Hue smart bulb or lamp to your system, there are two ways: with a Hue Bridge or with Bluetooth.

  1. Connect with a Hue Bridge: With a Hue Bridge, you get access to the full suite of smart lighting features, and the setup is simple. Before you start setup, ensure that your Hue Bridge is connected and added to the Hue app. Screw in your bulbs, plug in your lamps and power them on. Open the Hue app, go to the Home tab, tap on the three dots (…) icon, tap Add lights, and tap Search. If the app cannot find your light, enter its serial number.
  2. Connect with Bluetooth: With Bluetooth, you can connect up to 10 lights in one room with Philips Hue—the easiest way to start with smart lights.

Philips Hue Bulb Not Responding

If your Philips Hue smart light bulb is not responding, here are some things you can try:

  1. Check if all bulbs are turned on at the main switch and that power is going to them.
  2. Check if all lights are on the same Wi-Fi network with your mobile device and the Alexa or Google Home app.
  3. Restart and then reset your Wi-Fi router, and this should fix the problem.

In Conclusion

If your Philips Hue smart light bulb is not connecting, try the troubleshooting steps listed above to get it working again.

These steps include checking your Hue Bridge, checking if your devices have power, updating the app, restarting the Hue Bridge, and resetting the bulb. Check out Philip Hue Smart Plug Not Connecting if you’re using a smart plug alongside your smart bulb.

If you’re still having trouble, contact Philips Hue customer support for additional help. Getting a replacement is the last resort. Click here to get the original from Amazon.

Frequently Asked Questions

Why Won’t My Hue Lights Connect Bluetooth? 

If you’re having trouble connecting your Philips Hue smart light bulb to your phone via Bluetooth, ensure that your light bulb is powered on and within range of the Hue Bluetooth hub. If they are far apart, bring them closer, then attempt setup again.

How Do You Fix an Unresponsive Philips Hue Bulb? 

If your Philips Hue smart light bulb is unresponsive, check if all bulbs are turned on at the main switch and that power is going to them. Check if all lights are within range of each other. Check if all lights are on the same Wi-Fi network. Restart or reset your Wi-Fi router if necessary.

Do Philips Hue Bulbs Use a Lot of Electricity? 

Philips Hue bulbs use less electricity than traditional incandescent bulbs.

Is It Safe to Leave Philips Hue Lights On?

Yes, it’s safe to leave Philips Hue lights on.

Do Philips Hue Lights Need to Be Plugged In? 

Yes, Philips Hue lights need to be plugged in.