Leviton Smart Light Switch Not Connecting: + Set Up Guide
Are you having trouble connecting your Leviton Smart Light Switch to your home network or setting it up? Don’t worry, you’re not alone. Many people experience this issue and it can be frustrating when you’re trying to set up your smart Light Switch without success.
But don’t give up just yet! In this article, we’ll guide you through some simple troubleshooting steps to set up your switch and troubleshoot to help you get your Leviton Smart Light Switch connected and working properly.
Leviton Smart Light Switch Installation
Follow the steps below to see how to connect Leviton smart light switch:
Before you install a Leviton Smart Light Switch, you will need some tools like a screwdriver, wire stripper, wire nuts, and a voltage tester.
Step 1: Turn off power to the existing switch from the circuit breaker. This is very important to avoid electrical shock or other electrical hazards while working with the switch.
Step 2: Remove the existing switch from the wall and identify the wires. You should have a hot wire (black), a neutral wire (white), a ground wire (green or bare copper), and a load wire (black or red) that goes to the light fixture.
Step 3: Connect the wires from the wall to the wires on the Leviton Smart Light Switch. Use wire nuts to secure the connections. The black wire on the switch goes to the hot wire, the white wire goes to the neutral wire, the green wire goes to the ground wire and the red wire goes to the load wire. If you have a 3-way switch, you will also need to connect a yellow wire from the switch to a traveler wire from the wall.
Step 4: Tuck the wires into the wall box and mount the switch with screws. Attach the wall plate and turn on the power at the circuit breaker. If you’ve done every correctly then the switch should work perfectly.
Step 5: Download the My Leviton app on your smartphone or tablet from your device app store, create an account if you don’t have one, and log in.
Step 6: On the homepage of my Leviton app, tap the “+” sign at the upper right-hand corner of the page and select “Add Device”.
Step 7: Select Leviton from the list of brands and choose Switch / Dimmer.
Step 8: Follow the in-app instructions to complete the setup process.
How to Connect Leviton Smart Light Switch to Wi-Fi
Follow the steps below to setup your Leviton smart light switch to Wi-Fi:
Step 1: Download the My Leviton app on your smartphone or tablet from their official website, by scanning the QR code on the package or from your device app store, create an account if you don’t have one, and log in.
Step 2: On the homepage of my Leviton app, tap the “+” sign at the upper right-hand corner of the page and select “Add Device”.
Step 3: Ensure that the Wi-Fi device is prepared for inclusion by confirming that the LED is flashing green quickly. Select “Switch – 2nd Generation” and press “Yes, let’s go!”
Step 4: The Leviton app will display a list of available wireless networks for Wi-Fi devices. Choose the network with the strongest signal that you are authorized to join, and then tap “Next.”
Step 5: Enter the password for the network. Note that passwords are case-sensitive. Tap “Continue.”
Step 6: Wait for the device to connect to your Wi-Fi network. Once it has successfully connected, go back to the homepage and select your device.
Step 7: Name your device and select an icon. The device will be named Leviton-xxxx by default. Change the name to your preference.
Step 8: Assign your device to a room. You can choose from a list of suggested room names or create your own. If you don’t want to use rooms, click on “Do this Later.”
How to Fix Leviton Smart Light Switch Not Connecting to Wi-Fi
If you are having trouble connecting your Leviton Smart Light Switch to Wi-Fi, here are some troubleshooting steps you can try:
- The first thing to do is to ensure that the switch has power and is turned on. Next, power cycle the switch by turning it off and waiting for at least 60 seconds before turning it on and trying the setup again.
- Check the range between the smart device and the router. The distance between both devices should be less than 25 ft. at all times. Also, interference from other devices can lead to connection issues. Limit the number of wireless devices in the room.
- Another common reason for connection issues could be the Wi-Fi band that you are currently using. Access your router settings and check whether you have 2.4GHz or 5GHz selected as the Wi-Fi band. Try swapping to either and see if that helps
- Try Factory Resetting the switch. To do this, press and hold the power/reset button for about 15 seconds or more until the LED starts to flash in amber and red. Once you see the visual queue, release the button. Afterward, you should see a green LED light 1.
By following these tips, you should be able to fix any issues you’re having with your Leviton Smart Light Switch not connecting to Wi-Fi. if you still have issues, contact Leviton support for further assistance.
How to Connect Leviton Smart Light Switch to Alexa
To set up your Leviton Smart Light Switch via Alexa, follow these steps:
Step 1: Download Amazon Alexa from your mobile device app store and log in with your Amazon account. Then, open the Alexa app on your smartphone or tablet.
Step 2: Tap the three horizontal lines at bottom of the page or the upper left-hand corner of the page, then select “Skills & Games” from the dropdown menu.
Step 3: Search for “Leviton” in the search bar at the top of the page, then select “Leviton Decora Smart” from the results.
Step 4: Tap “Enable to Use” to link your Leviton account to your Alexa account.
Step 5: Follow the prompts to sign in to your Leviton account and authorize the connection to Alexa.
Step 6: Once connected, select “Devices” from the Alexa app menu. Tap the “+” icon in the upper right-hand corner of the screen to add a new device and select “Switch” from the list of device types.
Step 7: Follow the prompts to complete the setup process, then give your Leviton Smart Light Switch a unique name.
You can now use voice commands to control your Leviton Smart Light Switch through Alexa. For example, say “Alexa, turn on the living room lights.”
How to Fix Leviton Smart Light Switch Not Connecting to Alexa
If your Leviton Smart Light Switch is not connecting to Alexa, try the following troubleshooting steps to fix the problem:
- Check that your Leviton Smart Light Switch is properly installed and connected to your Wi-Fi network. Also, make sure your Alexa-enabled device and the Alexa app have the latest software version.
- Check that your Alexa-enabled device and the Leviton Smart Light Switch are connected to the same Wi-Fi network.
- Try disabling and re-enabling the Leviton Alexa skill. Open the Alexa app and go to Settings > Account Settings > Skills & Games > Your Skills > Leviton. Select “Disable Skill” and then “Enable Skill” to re-enable it.
- Check that the Leviton Smart Light Switch is in range of your Wi-Fi router. Move the switch closer to the router if necessary. Next, restart your Alexa-enabled device and the Leviton Smart Light Switch and also your router by unplugging them for 10 seconds, then plugging them back in.
If none of these steps work, try resetting the Leviton Smart Light Switch to its factory settings and re-adding it to your Alexa account, or contact the Leviton support team for further assistance.
How to Connect Leviton Smart Light Switch to Google Assistant
To connect your Leviton Smart Light Switch to Google Assistant, follow these steps:
Step 1: Download the Google Home app from the Google playstore and sign in with your Google account details. Next, download my Leviton app and connect your switch to the app.
Step 2: Open the Leviton app and make sure your smart light switch is properly installed and connected to your Wi-Fi network.
Step 3: Tap the menu options or the three straight lines at the bottom of the page to access the settings menu.
Step 4: Select “Integrations” from the list of options. Tap on “Google Assistant” and then select “Link Account”.
Step 5: You will be directed to the Google Assistant sign-in page. Enter your Google credentials and sign in. Follow the prompts to authorize Leviton to access your Google Assistant.
Step 6: Once your account is linked, you can use voice commands to control your Leviton Smart Light Switch through Google Assistant.
To control your smart light switch through Google Assistant, you can say commands such as “Hey Google, turn on/off “Lightsor “Hey Google, dim/brightness “Lights”. Make sure to use the name you assigned to your device in the Leviton app.
How to Fix Leviton Smart Light Switch Not Connecting to Google Assistant
If your Leviton Smart Light Switch is not connecting to Google Assistant, try the following troubleshooting steps:
- Restart both your Leviton Smart Light Switch and your Google Assistant device, as well as your Wi-Fi router. Next, ensure that your Leviton app and Google Assistant are both updated to the latest versions.
- Make sure that your Leviton Smart Light Switch is properly set up and connected to your Wi-Fi network. You can check this in the Leviton app and also confirm that you can control your device with the Leviton app.
- Make sure that your Google Assistant device is connected to the same Wi-Fi network as your Leviton Smart Light Switch. Also, ensure you have a good network connection during the setup process.
- Ensure you entered the correct Google account details while linking the account to the My Leviton app. If you use the wrong account details, you won’t be able to control your device with the Google Home app.
If none of these steps work, try resetting your Leviton Smart Light Switch and following the setup instructions again. If you continue to have issues, contact Leviton customer support for further assistance.
How to Connect Leviton Smart Light Switch to Apple Homekit
To connect your Leviton Smart Light Switch to Apple HomeKit, follow these steps:
Step 1: Ensure that your Leviton Smart Light Switch is installed and powered on and that your iOS device is connected to the same Wi-Fi network as your switch.
Step 2: Select “Add Accessory” in the Home app on your iOS device.
Step 3: Use your iOS device’s camera to scan the HomeKit setup code on your Leviton Smart Light Switch. Alternatively, you can manually enter the code.
Step 4: If there’s no QR code on your device or manual, “Don’t Have a Code or Can’t Scan?” Then select your Leviton Smart Light Switch from the list of available accessories.
Step 5: Follow the on-screen instructions to complete the setup process.
Once the setup process is complete, you can control your Leviton Smart Light Switch using Siri or the Apple Home app on your iOS device.
How to Fix Leviton Smart Light Switch Not Connecting to Apple Homekit
If your Leviton Smart Light Switch is not connecting to Apple Homekit, you can try the following troubleshooting steps:
- Check that your Apple device is running the latest version of iOS or iPadOS. Next, try moving your Leviton Smart Light Switch closer to your Wi-Fi router to ensure a strong signal.
- Check that your Leviton Smart Light Switch is properly installed and connected to your home Wi-Fi network. Make sure that your Wi-Fi network is stable and that your device is within range during the setup process.
- Check that your Apple device is connected to the same Wi-Fi network as your Leviton Smart Light Switch. Also, confirm that your Apple device is signed in to iCloud with the same Apple ID that you used to set up your Homekit.
If none of these troubleshooting steps work, you may want to contact Leviton customer support for further assistance.
How to Factory Reset Leviton Smart Light Switch
To restore your Leviton Smart Light Switch to its default settings, try the following steps:
Step 1: Press and hold the control button for 14 seconds.
Step 2: After the first 7 seconds, the status LED will turn AMBER but continue to hold.
Step 3: After 7 more seconds, the status light will quickly flash RED/AMBER.
Step 4: Release the control button, and the device will reset to its factory default settings.
Leviton Smart Light Switch Not Turning on Lights
If your Leviton Smart Light Switch is not turning on the lights, try the following troubleshooting tips:
- Check that the switch is properly installed and connected to your wiring. Make sure the wires are connected securely and to the correct terminals. If you’re not sure, get a professional or an electrician to have a look.
- Make sure that the light fixture is connected to the switch’s load terminal and that the power to the switch is turned on. Check the circuit breaker to make sure it hasn’t tripped.
- Check that the bulbs are properly seated in the sockets and that they are not burned out. Try replacing the bulbs with new ones if the bulbs are burned out or not working.
- Make sure that the switch is connected to your Wi-Fi network and that it is communicating properly with my Leviton app or the voice assistant you are using.
If none of these tips work, you may need to consult the Leviton support team or a professional electrician for further assistance.
Leviton Smart Light Switch Not Working
To troubleshoot a Leviton Smart Light Switch that is not working, start by checking if the switch is receiving power. Also, make sure that the Wi-Fi network is stable and that the device is within range. If the switch is not responding, confirm that the wires were connected correctly, and consider performing a factory reset if necessary.
Furthermore, ensure that the switch is compatible with the light bulbs being used. If issues persist, consider updating firmware or contacting Leviton support for assistance.
Leviton Smart Light Switch Instructions
Follow the Leviton Smart Light Switch Instructions below to install your Light switch:
Step 1: Turn off power to the existing switch from the circuit breaker. This is very important to avoid electrical shock or other electrical hazards while working with the switch.
Step 2: Remove the existing switch from the wall and identify the wires. You should have a hot wire (black), a neutral wire (white), a ground wire (green or bare copper), and a load wire (black or red) that goes to the light fixture.
Step 3: Connect the wires from the wall to the wires on the Leviton Smart Light Switch. Use wire nuts to secure the connections. The black wire on the switch goes to the hot wire, the white wire goes to the neutral wire, the green wire goes to the ground wire and the red wire goes to the load wire. If you have a 3-way switch, you will also need to connect a yellow wire from the switch to a traveler wire from the wall.
Step 4: Tuck the wires into the wall box and mount the switch with screws. Attach the wall plate and turn on the power at the circuit breaker. If you’ve done every correctly then the switch should work perfectly.
Step 5: Download the My Leviton app on your smartphone or tablet from your device app store, create an account if you don’t have one, and log in.
Step 6: On the homepage of my Leviton app, tap the “+” sign at the upper right-hand corner of the page and select “Add Device”.
Step 7: Select Leviton from the list of brands and choose Switch / Dimmer.
Step 8: Follow the in-app instructions to complete the setup process.
Leviton Smart Light Switch User Manual
The Leviton Smart Light Switch User Manual contains all the relevant and useful information you’ll need to set up and install your light switch. It also contains some safety tips and troubleshooting tips to fix common problems you may encounter using the light switch.
To download the manual, go here
Leviton Smart Light Switch Not Responding
If you encounter a Leviton Smart Light Switch that is not responding, here are some troubleshooting tips that you can follow.
Firstly, power cycle the device by lifting the bottom of the dim/bright bar of a dimmer or flipping the circuit breaker off for 5 seconds for a switch. Wait for 5 seconds and then push the dim/bright bar back in or flip the circuit breaker back on to restart the device.
It’s also important to check whether the device is running the latest firmware and update it if necessary. By following these steps, you can resolve issues with your Leviton Smart Light Switch not responding. If the tips don’t help, contact the Leviton support team for further assistance.
In conclusion, troubleshooting a Leviton Smart Light Switch that is not connecting can be a simple process. By following the steps outlined in this article, you should be able to get your switch connected and working properly.
Remember to always check for updates and ensure that your home network is functioning correctly. With a little patience and attention to detail, you’ll have your smart home up and running in no time!