Amazon Basics Smart Light Switch Not Connecting

Do you have issues with your Amazon Basics Smart Light Switch? Are you trying to install or connect it without success? If this sounds like what you’re facing now, worry no more! This article has got you covered.

In this article, we’ll explore the most common reasons why your Amazon Basics Smart Light Switch may not be connecting and provide some troubleshooting tips to help you get it up and running in no time.

Whether you’re an expert or novice, this article will provide you with the information you need to set up and install your Light switch and tips to solve common issues with your light and get your Amazon Basics Smart Light Switch working as it should.

Amazon Basics  Smart Light Switch Not Connecting

Amazon Basics Smart Light Switch Installation

Before you begin, make sure you have the following tools:

  • Voltage tester
  • Philips-head screwdriver
  • Flathead screwdriver
  • Wire stripper & pliers

Here’s how to connect Amazon Basics smart light switch:

Step 1: Turn off power to the circuit: Head to your circuit breaker panel and locate the breaker that controls the circuit you’ll be working on. Turn off the breaker to cut power to that circuit.

Step 2: Remove the cover plate from the switch and then remove the screws holding the switch in place. Carefully pull the switch out of the wall and disconnect the wires.

Step 3: Test the wires: Use a voltage tester to check that the wires are not live. This is important for your safety.

Step 4: Label the wires for easy recognition or identification when installing them. Label the wires in the switch box as follows using the provided labels (F): »LINE (usually black or red) »NEUTRAL (usually white or gray, 3-way connections should have 2 neutral wires) »GROUND (usually green, yellow, and green or stripped bare copper) »LOAD (usually black or red) »TRAVELER (usually brown, not used in single pole installations)

Step 5: Connect the wires from the old switch to the new Amazon basics smart light switch. There should be three wires coming out of the wall: a black or red wire (which is the “hot” wire), a white wire (which is the neutral wire), and a green or bare copper wire (which is the ground wire). Connect these wires to the corresponding wires on the smart switch.

Step 6: Once the wires are connected, carefully push the switch back into the wall and screw it in place. Attach the cover plate.

Step 7: After the connections are completed, turn on the power at the circuit breaker or fuse. Test if both smart switches work. The LED blinks green when installation is complete. Do not install the wall plate until setup with Alexa is complete.

Note: If you’re not sure about any of the steps above or you’re not comfortable working with electrical wiring, it’s always best to consult an electrician or professional to help you install the socket.

How to Connect Amazon Basics Smart Light Switch to Wi-Fi

To connect your Amazon Basics Smart Light Switch to Wi-Fi, follow these steps:

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Step 1: Download the “Amazon Alexa” app on your smartphone or tablet and sign in with your Amazon account.

Step 2: Turn on the circuit breaker and wait for the LED light on the Amazon Basics Smart Light Switch to blink rapidly. This indicates that it’s ready to connect to Wi-Fi.

Step 3: Open the “Amazon Alexa” app and tap on the “Devices” icon on the bottom right corner of the screen.

Step 4: Tap the “+” icon on the top right corner of the screen to add a new device.

Step 5: Select “Add Device” and choose “Switch” from the list of devices.

Step 6: The app will search for your Amazon Basics Smart Light Switch. Once it’s found, tap on it and follow the on-screen instructions to complete the setup.

After the setup is complete, you can control your Amazon Basics Smart Light Switch through the “Amazon Alexa” app, or by using voice commands with an Amazon Echo or other compatible device.

How to Fix Amazon Basics Smart Light Switch Not Connecting to Wi-Fi

If you’re having issues connecting your Amazon Basics Smart Light Switch to Wi-Fi, try the following tips to troubleshoot:

  • Check that your Alexa-enabled device and the Alexa app have the latest software. To check for updates, open the Alexa app, go to the menu, and select Settings. Then select Device Settings, find your Alexa-enabled device, and check for updates. You can also check for updates for the Alexa app in your device’s app store.

 

  • Check that your paired device is within 30 ft. (9 m) of your switch: The Amazon Basics Smart Light Switch needs to be within range of your paired device for it to connect to Wi-Fi. Make sure your paired device is within 30 ft. (9 m) of the switch during the setup process.

 

  • Make sure that your Wi-Fi network is stable and that your device is within the range of your Wi-Fi network during the setup process: A stable Wi-Fi network is essential for the Amazon Basics Smart Light Switch to connect to Wi-Fi. Ensure that your Wi-Fi network is stable and that your device is within range of your Wi-Fi network during the setup process.

 

  • Make sure you’re connecting to a 2.4 GHz network. The switch is not compatible with a 5 GHz network: The Amazon Basics Smart Light Switch only works with 2.4 GHz Wi-Fi networks. If you’re connecting to a 5 GHz Wi-Fi network, the switch won’t connect to Wi-Fi. Check your Wi-Fi network settings and ensure that you’re connecting to a 2.4 GHz network.

If none of the above tips work, reach out to the Amazon customer support team for further assistance.

How to Connect Amazon Basics Smart Light Switch to Alexa

To set up your Amazon Basics Smart Light Switch to Alexa, follow the steps below:

Step 1: Download the Amazon Alexa app from your mobile device app store and log in with your Amazon account details.

Step 2: Put the Amazon Basics Smart Light Switch into pairing mode by turning on the power. If it does not automatically go into pairing mode, hold down the bottom of the switch for 15 seconds.

Step 3: Open the Alexa app and tap “More” at the bottom of the screen to add a new device.

Step 4: Tap on “Add Device”. Click on “Switch” and select “Amazon Basics” under “Brand”. Then click on “Continue”.

Step 5: Give the Alexa app permission to access your phone’s camera if prompted. Choose the option “Don’t Have a Barcode”.Click on “Next”.

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Step 6: The Alexa app will now start searching for your Amazon Basics Smart Light Switch.

Once it has found it, choose your Wi-Fi network from the list of available networks and click on “Next”.

Step 7; Once the switch is connected to your Wi-Fi network, you can give it a name (e.g., “Guest Room”) and click on “Add Group”. Click on “Continue”.

Step 8; The Alexa app will confirm that the switch is set up and ready to use. Click on “Done”.

That’s it! You have successfully connected your Amazon Basics Smart Light Switch to Alexa. You can now control your switch using voice commands or through the Alexa app.

How to Fix Amazon Basics Smart Light Switch Not Connecting to Alexa

If you’re having issues connecting your Amazon Basics Smart Light Switch to Alexa, try the following tips to troubleshoot:

  • The first thing you can try to fix the issue is to restart your Amazon Basics Smart Light Switch by turning off the power and then turning it back on. To do this, locate the circuit breaker that controls the switch and turn it off. Wait for a few seconds and turn the circuit breaker back on.

 

  • Check that your Alexa-enabled device and the Alexa app have the latest software version. To check for updates, open the Alexa app, go to the menu, and select Settings. Then select Device Settings, find your Alexa-enabled device, and check for updates. You can also check for updates for the Alexa app in your device’s app store.

 

  • The Amazon Basics Smart Light Switch needs to be connected to the same WiFi network as your Alexa-enabled device to work with Alexa. Check that both devices are connected to the same WiFi network and that the network is stable.

 

  • Check that your paired device is within 30 ft. (9 m) of your switch: As mentioned earlier, the Amazon Basics Smart Light Switch needs to be within range of your paired device for it to connect to Alexa. Ensure that your paired device is within 30 ft. (9 m) of the switch during the setup process.

 

  • Make sure you scan the 2D code provided in your Setup Guide or on the device itself. The 2D code on the packaging is not for the Alexa setup. Scanning the correct code will ensure that your Amazon Basics Smart Light Switch is properly configured to work with Alexa.

If none of these steps resolve the issue, reach out to the Amazon support team for further assistance.

How to Factory Reset Amazon Basics Smart Light Switch

To reset your switch, follow these steps:

Step 1: Press and hold the on/off switch for 10 seconds.

Step 2: Release the switch once you see the status indicator blink green and red alternatively.

Step 3: When the indicator blinks green, the reset is complete and the switch is ready to set up

Why Is My Amazon Smart Switch Blinking Green?

If your Amazon Smart Switch is blinking green, it typically means that it’s in pairing mode and is ready to be set up with a new device. Likewise, if the setup is in progress the smart switch would be blinking green.

To stop the device from blinking green, complete the setup process between the switch and Alexa, and the blinking will stop and stay on solid green for about 3 seconds to indicate the setup is complete.

How do I pair my Amazon Basics Smart Switch?

To pair your Amazon Basics Smart Light Switch, do these:

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Step 1: Install your Amazon Basics Smart Light Switch following the instructions in the setup section of this article.

Step 2:  Turn on the switch and wait for the switch to enter pairing mode. If it doesn’t, press and hold the power button on the switch for 10 seconds or more until the indicator lights start to blink showing readiness for setup.

Step 3: Download the Amazon Alexa app and sign in with your Amazon account details.

Step 4: Open the Alexa app and tap the “More” icon on the bottom-right side of the screen.

Step 5:Tap “Add a Device” then select “Switch” and choose “Amazon Basics”

Step 6: Select your device accordingly, then follow the on-screen instructions to complete pairing your smart switch.

 Amazon Basics Smart light Switch Not Working

If your Amazon Basics Smart Light Switch isn’t functioning properly, try the following troubleshooting tips:

  • First, ensure that the power to the switch is turned on.

 

  • If you’re using multiple bulbs, make sure they are the same model and wattage. Using different bulbs may result in inconsistent performance.

 

  • Check that the wires were connected properly during installation. Refer to the setup guide for further guidance on the installation section of this article or refer to your user manual.

 

  • Ensure that the maximum TRAVELER wire length doesn’t exceed 98 ft. (30 m).

 

  • If you’re using a 3-way switch, make sure the smart switch is installed in the switch box connected to the LOAD (light fixture). The 3-way configuration won’t work if the traditional switch is connected to the LOAD.

Amazon Basics Smart Light Switch Instructions

Here are the Amazon Basics Smart Light Instructions:

Step 1: Turn off power to the circuit: Head to your circuit breaker panel and locate the breaker that controls the circuit you’ll be working on. Turn off the breaker to cut power to that circuit.

Step 2: Remove the cover plate from the switch and then remove the screws holding the switch in place. Carefully pull the switch out of the wall and disconnect the wires.

Step 3: Test the wires: Use a voltage tester to check that the wires are not live. This is important for your safety.

Step 4: Label the wires for easy recognition or identification when installing them. Label the wires in the switch box as follows using the provided labels (F): »LINE (usually black or red) »NEUTRAL (usually white or gray, 3-way connections should have 2 neutral wires) »GROUND (usually green, yellow, and green or stripped bare copper) »LOAD (usually black or red)  »TRAVELER (usually brown, not used in single pole installations)

Step 5: Connect the wires from the old switch to the new Amazon basics smart light switch. There should be three wires coming out of the wall: a black or red wire (which is the “hot” wire), a white wire (which is the neutral wire), and a green or bare copper wire (which is the ground wire). Connect these wires to the corresponding wires on the smart switch.

Step 6: Once the wires are connected, carefully push the switch back into the wall and screw it in place. Attach the cover plate.

Step 7: After the connections are completed, turn on the power at the circuit breaker or fuse. Test if both smart switches work. The LED blinks green when installation is complete. Do not install the wall plate until setup with Alexa is complete.

Note: If you’re not sure about any of the steps above or you’re not comfortable working with electrical wiring, it’s always best to consult an electrician or professional to help you install the socket.

Amazon Basics Smart Light Switch User Manual

The Amazon Basics Light Switch User Manual is a comprehensive guide that can help you with the installation, setup, and usage of your Smart Light Switch.

The manual is available for download here

In conclusion, Amazon Basics Smart Light Switches can experience connectivity issues during installation or usage but with the solutions provided in this article, you can troubleshoot and fix the problem.

However, if you’re still having connection issues, reach out to the Amazon customer support team for further assistance or consider replacing the smart switch.