5 Easy Steps to Fix Esicoo Smart Plug Not Connecting

The Esicoo Smart Plug offers a wide variety of features like wireless control from anywhere, voice control with voice assistants like Alexa and Google home, timer schedule and countdown on the app, and much more smart features.

Esicoo Smart Plug Not Connecting
Esicoo Smart Plug

To enjoy these amazing smart features, you must be connected to your Wi-Fi network, Alexa or the Google Home app, and the cloud intelligence app.

Failure to connect to these apps may mean you can’t control your smart plug remotely, and also problem and difficulty in enjoying the smart features that come with the Esicoo Smart Plug.

This article will walk you through the steps to fix Esicoo Smart Plug not connecting to Wi-Fi, Alexa, Google Home, and amazon echo.

Without further ado, Let’s begin!

Esicoo Smart Plug Not Connecting to Wi-Fi

If you have issues getting your Esicoo Smart Plug connected to Wi-Fi, follow the troubleshooting tips below to fix the problem:

Check Power Source

Ensure your Smart Plug has power and is turned on before trying to connect to Wi-Fi. Also, make sure you properly turn on your smart plug before connecting to Wi-Fi.

Make sure the socket or power source you’re inserting your Esicoo Smart Plug into has power because it requires power to connect to Wi-Fi.

To synchronize with the network, the Smart Plug must be prepared to connect to the Wi-Fi network. Check to see if your smart plug’s blue Wi-Fi indicator light is blinking, since this shows the device is prepared to connect to Wi-Fi.

Press and hold the power button until the blue light flashes if the Smart Plug isn’t flashing. Try reconnecting to Wi-Fi once more, and this should fix the problem.

If you’re still having issues getting your Esicoo Smart Plug connected to Wi-Fi, continue the next troubleshooting tip.

Kill Distance Between Router and Device

When connecting your Esicoo Smart Plug to Wi-Fi both devices must be within the range of the router. You may have issues getting your smart plug connected to Wi-Fi if it is out of range.

As the distance between your router or home network and your smart plug increases, the speed of your Wi-Fi network reduces, and the signal fluctuates. This may be caused by obstructions between the smart plug and the router or home network.

For you to have a good network connection, the distance between both devices should be small. The distance between your smart plug and your router should not be over 10-20 meters, as anything beyond that may cause connectivity issues between your smart plug and the Wi-Fi network.

Also, remove all obstructions so that the network won’t fluctuate, as this may be the reason you couldn’t get your smart plug connected.

Now, try reconnecting back to Wi-Fi and see if this fixes the problem. If not, continue with the next troubleshooting tip.

Ensure the Router Is Not Overloaded

When your router or Wi-Fi network is overloaded, your Esicoo Smart Plug may have difficulties connecting to the same network.

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First, check that you didn’t connect too many devices to the network. If you did, disconnect some devices to make room for your Esicoo Smart Plug to connect to the network seamlessly.

The bandwidth of your router is consumed by the devices connected to it and these may prevent other devices such as your smart plug from connecting to it if it is filled up.

To prevent them from consuming your Wi-Fi signal, turn off all the gadgets that are not in use to make room for the smart plug.

Also, network signals may be weakened by objects between your router and your device. Things that interfere with your Wi-Fi network may include doors, windows, chairs, books, etc.

Remove the obstruction so that your smart plug and the router are almost directly opposite. Now, try reconnecting back to Wi-Fi and see if this solves the problem.

Still having issues? Try the next troubleshooting tip.

Check Network Bandwidth

Check and ensure that you’re connecting to the right network bandwidth. If you’re trying to connect to the wrong Wi-Fi network and bandwidth, your smart plug won’t connect to Wi-Fi.

The Esicoo Smart Plug won’t connect to a 5GHz network bandwidth. If you have a dual-band router, ensure you’re connecting to the 2.4GHz band else, your smart plug won’t connect to Wi-Fi.

Log in to your ISP page on your browser to change from dual band to 2.4GHz band or refer to your user manual on how to change from the 5GHz band to the 2.4GHz network bandwidth.

If the signal of your Wi-Fi connection is poor, consider adding a repeater to increase the network speed so your smart plug can find the network faster and connect to it.

Meanwhile, check the next tip if you’re still unable to connect to Wi-Fi.

Ensure you’re using the correct Wi-Fi password

Your smart plug won’t connect to Wi-Fi if you choose the wrong Wi-Fi network or input the wrong password.

Therefore, make sure you’re connecting to the correct network and using the right password. If you don’t remember the password, change the password and try reconnecting again.

If everything looks good but you still have connectivity issues, restore your Esicoo Smart Plug to default settings with the tip below.

Restore to Default Settings

Resetting your smart plug should be a last resort if you’ve tried everything above and you still could not get your smart plug connected to Wi-Fi.

How to Factory Reset Esicoo Smart Plug

Step 1: Remove the smart plug from power, wait for a few seconds, and plug it back.

Step 2: Press and hold the power button for 5-10 seconds

Step 3: The blue light on the power button should blink rapidly

This shows the reset may have been successful and your smart plug is in pairing mode, ready to be connected to Wi-Fi.

Esicoo Smart Plug Not Connecting to Alexa

If your Esicoo Smart Plug isn’t connecting to Alexa, follow the steps below to get it connected to Alexa:

Step 1: Download the Cloud Intelligence app from the Google play store or App store

Step 2: Press and hold the power button at the side for five seconds or until the smart plug begins to blink rapidly to put it in pairing mode.

Step 3: Select add a device or use the auto-discover option on the Cloud Intelligence app to find your smart plug on the list of available smart devices on the network.

Step 4: You must enter the correct Wi-Fi password and make sure you are connected to a 2.4 GHz Wi-Fi signal for it to pair. While using the app, you must additionally provide rights for Bluetooth and precise location.

Step 5: If you locate your smart plug on the list, you can change or rename it something better that would be easier to spit or recognize. Then, open the Alexa app and sign in.

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Step 6: Using the Cloud Intelligence app, open the profile tab and choose “More Services” to access Google Assistant and Amazon Alexa.

Step 7: Choose Amazon Alexa, then choose “Bind Account,” and your phone will launch the Alexa app and make an effort to connect the two apps/accounts.

Step 8: This launches a web page showing successful or not successful.

Note:  If you changed the device names in the Cloud Intelligence app, your Alexa app will receive a notification that it has been linked, and it may even audibly inform you that it has discovered a new device.

Esicoo Smart Plug Not Connecting to Google Home

Step 1: Download and install the Google Home App from the Google play store or App store.

Step 2: To access the options menus, tap the options button on the top left corner of your screen (this should show three straight or dotted lines)

Step 3: Next, select “Home Control.” You can search for the home control button and you can also search for other Smart home devices with this option.

Step 4: Locate the Smartlife to search for and locate the Smartlife Application, use the search icon that is shown at the top.

Step 5: Next, open the Smartlife App and enter your login information.

Step 6: Next, click the “connect now” option to turn Google Home on.

You should now be capable of controlling your plug using your voice after following the above procedures. Always begin a voice command with the phrase “Ok Google” followed by your command like, Hey Google, Turn off Smart Plug.

Esicoo Smart Plug Not Connecting to Echo

Amazon Echo is a smart home device that is equipped with Alexa to help you control smart devices like your Esicoo Smart Plug. The voice assistant can help you turn on/off the device

Step 1: Download the Alexa app from the Google play store or the Apple app store. If you already have the app, check if it needs an update. If it does, update it.

Step 2: Plug your smart plug into an outlet

Step 3: Open the Alexa and add your Esicoo Smart Plug from the list.

Step 4: When done with adding your smart plug, Find the Smart home skills and enable it

Step 3: Scroll down and click on Smart life

Step 4: Connect your Echo account to Smart life

Step 5: Find the Esicoo Smart Plug on the list of plugs available and enable it.

This should help you connect your Esicoo Smart Plug to Echo, try out all the steps, and see if this helps solve the problem.

If not, consult your user manual for further assistance in connecting your Esicoo Smart Plug to Echo.

Esicoo Smart Plug Not Connecting to App

If your Esicoo smart plug is not connecting to the app, you may see a message like “Device not found” or “Device offline” on your screen. This could be caused by several reasons, such as:

  • A poor Wi-Fi network is unstable or has a weak signal.
  • Your Esicoo smart plug is too far from your router or has interference from other devices.
  • Your Esicoo smart plug is not paired with the app correctly or has been reset.

To solve this issue, you can try the following steps:

  • Check your Wi-Fi network and make sure it is working properly. You can test it by connecting another device to the same network and seeing if it works.
  • Move your Esicoo smart plug closer to your router or change its location to avoid interference from other devices. You can also use a Wi-Fi extender or repeater to boost the signal.
  • Re-pair your Esicoo smart plug with the app by following the instructions in the user manual. You may need to reset your Esicoo smart plug by pressing and holding the power button for 10 seconds until it flashes rapidly.
  • Update the app to the latest version and make sure it has permission to access your location and Wi-Fi.
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Esicoo Smart Plug Not Connecting to IFTTT

To fix the problem, you can try the following steps:

  1. Link your IFTTT account with your Esicoo account again.
  2. Check your IFTTT applet and ensure that it has the correct settings and triggers. You can also test your applet’s functionality by tapping the “Check now” button on the applet page. 

Esicoo Smart Plug Offline

If your Esicoo smart plug goes offline, it means that it is not connected to the internet or has power. The possible causes of this issue are:

  • Your Wi-Fi network is down or has a poor connection.
  • Your Esicoo smart plug is malfunctioning.

To resolve this issue, you can try the following steps:

  • Check your Wi-Fi network and make sure it is stable and has a strong signal. You can also restart your router or modem.
  • Check your Esicoo smart plug and make sure it is plugged in securely and has enough power. You can also reset it by pressing and holding the power button for 10 seconds until it flashes rapidly.

Esicoo Smart Plug Not Responding

If you are having trouble with your Esicoo smart plug not responding, it means that it is not reacting to your commands or actions. This can cause problems with manually turning it on or off or controlling it through voice assistants.

There are several reasons why this may be happening, such as an overloaded or overheated plug, a firmware issue, or a connectivity problem between your voice assistant and the device. To resolve this issue, you can try the following steps:

  1. Check your Esicoo smart plug and make sure it is manageable. The maximum power of the Esicoo smart plug is 10A/1200W, and it should not be used in high-temperature or humid environments. 
  2. Check the firmware of your Esicoo smart plug and ensure that it is up-to-date. 
  3. Confirm that your voice assistant device is connected to your Esicoo smart plug correctly. If it isn’t, try re-adding the plug to your voice assistant device.

Frequently Asked Questions

Why Isn’t My Smart Plug Connecting?

There could be several reasons why your smart plug is not connecting to the app, the Wi-Fi network, or the voice assistant device. You can refer to the troubleshooting guide above for some possible solutions.

What App Does Esicoo Smart Plug Use?

The Esicoo smart plug uses the Cloud Intelligence App, which is available for both iOS and Android devices. You can download it from the App Store or Google Play Store.

How Do I Update Esicoo Smart Plug Firmware?

You can update your Esicoo smart plug firmware by following these steps:

  • Open the Smart Life app and tap on your Esicoo smart plug.
  • Tap on the settings icon in the top right corner.
  • Tap on “Check for firmware update”.
  • If there is a new firmware available, tap on “Update now” and wait for the process to complete.

How Long Can the Product Be Used?

The Esicoo smart plug has a lifespan of about 30,000 hours. However, this may vary depending on how often you use it and the environment you use it in.

Do I Need Wi-Fi to Use This Product?

Yes, you need a stable Wi-Fi network to use this product. The Esicoo smart plug supports 2.4GHz Wi-Fi networks only. It does not support 5GHz Wi-Fi networks, so ensure that you’re connected to a 2.4GHz network band.

Final Words

In Conclusion, As mentioned earlier, common problems with the ‘Esicoo Smart Plug’ are difficulties in connecting it to your home Wi-Fi network, Alexa, and Google Home. Checkout Smart Light Bulb Not Connecting to troubleshoot and fix any connectivity issues you’re having with your Smart Light Bulb.

If your smart plug refuses to connect with your home Wi-Fi network, it may be because you’re connecting to the wrong Wi-Fi network or the 2.4GHz band.

Also, ensure the smart plug is not in pairing mode (blinking rapidly) and that the distance between the smart plug and the router is too much.

If everything else fails, reset the smart plug to fix any internal bugs or issues. Also, consult your user manual for a further guide on how to fix the problem. As a last resort, replace or change your Esicoo Smart Plug. Click here to buy the original from Amazon