5 Easy Steps to Fix Avatar Controls Smart Plug Not Connecting

Are you having difficulties setting up or getting your Avatar Controls Smart Plug connected to Smart Life App, Wi-Fi, Alexa or Google Assistant?

This article is for you! In the paragraphs that’ll follow, you’ll find set up steps and troubleshooting tips to help connect and troubleshoot any issues like Avatar Controls Smart Plug Not Connecting you may have with your Avatar Controls Smart Plug.

Without further delay, let’s head right into it!Avatar Controls Smart Plug Not Connecting to Smart Life App, Wi-Fi, Alexa or Google Assistant

 

 How to Setup Avatar Controls Smart Plug With Smart Life App

To connect your Avatar Controls Smart Plug with the Smart Life app, follow the steps below;

Step 1: Scan the QR code on your user manual to download the smart life app or go to your app store, download, create an account and sign in or log in if you already have an account. Download Smart Life App for Android, Smart Life App for iPhone.

Step 2: Plug your smart plug into a working outlet, then press and hold the power button for 5 seconds to put the smart plug in pairing mode.

Step 3: Tap the ‘+’ icon or the add device option on the homepage of the smart life app

Step 4: Choose ‘Electrical outlet’ and wait for the smart life app to search and add your smart plug

Step 5: Select the Avatar Controls smart plug and then enter your Wi-Fi details

Step 6: Tap ‘Done’, then rename your smart plug to finish the connection process

You can now control your Avatar Controls smart plug from anywhere from the smart life app.

How to Fix Avatar Controls Smart Plug Not Connecting to Smart Life App

If you have difficulties connecting your Avatar Controls Smart Plug to the Smart Life app, try the troubleshooting tips below;

  1. Check and ensure that your smart plug has power. The indicator light should be blinking, showing it is powered up and ready for pairing. Press and hold the power button for 5 seconds to put your smart plug in pairing mode.
  2. Ensure that your smartphone, your Avatar Controls Smart Plug, and your Wi-Fi router are very close during the connection process. Move them closer if they are far apart and try reconnecting again.
  3. Uninstall and reinstall the smart life app, then try the reconnection process again to see if this fixes the issue with your smart plug.
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If you still have issues, contact Avatar’s customer support for help.

How to Connect Avatar Controls Smart Plug to Wi-Fi

Follow the steps below to set up your Avatar Controls Smart Plug to Wi-Fi;

Step 1: Switch on your router and connect your smartphone to your router

Step 2: Confirm that Wi-Fi is switched on your phone, then open the Smart Life app and log in with your correct account details

Step 3: Tap the ‘+’ sign and search for your smart plug and select it from the list of search devices available.

Step 4: Once you choose your smart plug, choose the 2.4GHz network band and enter your correct Wi-Fi details

Step 5: Wait for the smart life app to add up your smart plug and tap done when your device has been successfully added.

Your smart plug has been successfully connected to Wi-Fi if nothing went wrong. Set up your smart plug to your preference.

How to Fix Avatar Controls Smart Plug Not Connecting to Wi-Fi

If you could not connect your Avatar Controls smart plug to Wi-Fi, try the tips below to troubleshoot.

  1. Check and confirm that your smart plug is plugged into a working outlet, receiving power, and is ready to connect or pair. The indicator light should blink, showing its ready for connection.
  2. Double your Wi-Fi credentials to ensure you entered the correct password and are connected to the right Wi-Fi network. Also, ensure that you’re connecting to the 2.4GHz band as you won’t be able to connect to a 5GHz Wi-Fi.
  3. Turn on Bluetooth and GPS services, then try reconnecting again. This helps for faster connection to Wi-Fi.
  4. If you were connecting to Wi-Fi through the EZ mode, switch to the AP mode, then try reconnecting again. For AP mode, the indicator light will blink blue slowly while for EZ mode, the indicator light will blink blue rapidly.
  5. Ensure that you logged in with the correct smart life account details and ensure that the smart life app is updated. Check within the app or your app store for updates. If you find it, kindly update and try reconnecting again.

If none of the tips above help, continue reading to find out how to reset your Avatar Controls, or contact Avatar’s customer support for further assistance.

How to Setup Avatar Controls Smart Plug With Alexa

To use the Alexa voice assistant feature or control your Avatar Controls Smart Plug, you need to connect your smart plug to the Alexa. Here’s how to connect your Avatar Controls Smart Plug to Alexa;

Step 1: Connect your Smart Plug to the Smart Life app and ensure the connection is successful

Step 2: Download the Alexa app and sign in with your login details. Create a new account if you’re a new user, then sign in.

Step 3: Choose add device from the Homepage and connect your Echo dot device to the Alexa app after turning it ON and confirming the indicator light is blinking, showing readiness to connect.

Step 4: Select your Echo dot device and then enter your Wi-Fi password to complete the connection of your Echo dot device.

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Step 5: Select ‘Skills and Games’ from the top right corner of the page and search for ‘Smart Life’

Step 6: Choose smart life from the search result and tap on ‘Enable skill’

Step 7: Enter your smart life account details on the prompt to complete the connection process.

If the connection is successful, you’ll find your smart plug and other devices associated with your smart life account in the Alexa app and you can control your smart plug with voice commands through the Echo dot device.

How to Fix Avatar Controls Smart Plug Not Connecting to Alexa

Here’s how to troubleshoot Avatar Controls Smart Plug, not connecting to Alexa, ensure to try all the tips to see which one helps to fix the problem;

  1. Ensure that your smart plug is successfully connected to the Smart Life app. Also, check that your Echo device has power and is connected to the Alexa app. If not, go over the connection process again.
  2. Update the Smart Life and Alexa app from within the app or from your mobile device app store, then try reconnecting again to see if this fixes the problem.
  3. Reset your Echo device, then power cycle your smart plug and your smartphone. To reset your Echo device, refer to your user manual for the exact steps to reset your Echo device.

If you’re still having difficulties connecting your Avatar Controls Smart Plug to Alexa, contact Amazon or Avatar Controls customer service for further assistance.

How to Connect Avatar Controls Smart Plug to Google Home Assistant

Follow the steps below to set up your Avatar Controls Smart to Google Home Assistant;

Step 1: Download the Google Home app from the Google Playstore and log in with your correct user details

Step 2: On the homepage of the Google Home app, tap the Menu option at the top left corner, then select ‘Home Control’

Step 3: Locate ‘Smart Life’ on the list and select it.

Step 4: Choose your country and then enter your smart life account and password to Login

Step 5: Tap ‘Link now and then choose the room in which you want to use the smart plug and your smart plug should show within the Home control device list.

Now you can control your smart plug from the Google Home app.

How to Fix Avatar Controls Smart Plug Not Connecting to Google Home Assistant

Here’s how to troubleshoot Avatar Controls Smart, not connecting to Google Home Assistant;

  1. Ensure that your smart plug is connected to the smart life app since the Google Home app will sync all devices connected to the smart life app. Remove the smart plug from the smart life app, add it back and then connect to the Google Home app.
  2. Power cycle all your devices. Allow them to rest for a while, turn them back ON and try reconnecting back to the Google Home app.
  3. Check for updates on the Google Home app and your Google Home device. If updates are available, download and install them and try the connection process again to see if it works.

If you still have issues, contact Avatar Controls support for further assistance.

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How to Reset Avatar Controls Smart Plug

To reset your Avatar Controls Smart Plug, do these simple steps;

Step 1: Plug your Avatar smart plug into a working outlet and turn it ON

Step 2: Press and hold the power button for 5 seconds until the indicator light blinks blue rapidly.

Avatar Controls Smart Plug Not Working

If your Avatar Controls Smart Plug isn’t working, try the following tips:

  1. Make sure the plug is correctly connected to the device you’re using to control it.
  2. Check that the device you’re using to control the plug is connected to the same Wi-Fi network as the plug.
  3. Make sure the outlet the plug is connected to is working correctly.
  4. Try resetting the plug by pressing and holding the button on the side of the plug for 10 seconds.

Avatar Controls Smart Plug Flashing Red

If your Avatar Controls Smart Plug is flashing red, it’s having trouble with internet connectivity. Try these troubleshooting steps:

  1. Check that your Wi-Fi network is working and that all devices are connected to the same network.
  2. Try resetting the plug by pressing and holding the button on the side of the plug for 10 seconds.

Avatar Controls Smart Plug Not Showing Up in App

If your Avatar Controls Smart Plug isn’t showing up in the app, try these steps:

  1. Make sure your smart plug has power. If it’s not, move it to a different outlet and ensure it is working correctly.
  2. Ensure your Router has power and is working properly. Also, make sure your internet connection is working properly, restart your router or network to refresh the work.
  3. Press and hold the power button for 5 seconds to put your smart plug in pairing mode.
  4. Ensure that your smartphone, your Avatar Controls Smart Plug, and your Wi-Fi router are very close during the connection process.

Avatar Controls Smart Plug Connection Failed

If your Avatar Controls Smart Plug failed to connect, try these steps:

  1. Make sure your smart plug has power and is ready for pairing.
  2. Press and hold the power button for 5 seconds to put your smart plug in pairing mode.
  3. Ensure that your smartphone, your Avatar Controls Smart Plug, and your Wi-Fi router are very close during the connection process.
  4. Try resetting the plug by pressing and holding the button on the side of the plug for 10 seconds.

Conclusion

There you have it. Tips to help you fix the issue with your Avatar Controls Smart Plug. Ensure to try all the tips to find out which one works for you.

Always ensure to connect your smart plug to the smart life app before trying to connect to Wi-Fi, Alexa, or Google Home Assistant. Checkout Smart Plug Not Connecting to fix any issues with your smart plug if you’re not using an Avatar Controls smart plug.

Frequently Asked Questions (FAQs)

Q. Can They Be Used Outside?

Avatar Smart Plugs are not waterproof, hence they are not outdoor smart plugs. Do not use this smart plug in a bathroom or a moist environment to avoid damage or other hazards.

 Q. Does it Work With 220-240v?

Yes. It can carry appliances up to a maximum of 1100 watts. Do not overload the smart plug or use an appliance with higher power or capacity.

Q. How Do I Pair My Avatar Smart Plug?

To pair your Avatar Smart Plug with a device, follow these steps:

  1. Download and install the Avatar Controls app on your smartphone.
  2. Connect your smart plug to a power source.
  3. Press and hold the power button on your smart plug for 5 seconds to put it in pairing mode.
  4. Open the Avatar Controls app and tap on “Add Device.”
  5. Follow the on-screen instructions to connect your smart plug to Wi-Fi.

Q. What App Does Avatar Smart Plug Use?

The Avatar Smart Plug uses the “Avatar Controls” app, which is available for download on both Android and iOS devices on their respective app stores.

Q. Can You Use a Smart Plug Without an App?

Yes, you can use a smart plug without an app. You only need the app to connect your smart plug to Wi-Fi and control it remotely. However, you can turn off devices connected to it manually and turn it on/off using the power button on the plug.