5 Easy Steps to Fix Meross Smart Plug Not Connecting
If you’ve been wondering why your Meross Smart Plug isn’t connecting and you’ve been searching for how to fix the issue, look no further as you’re at the right stop.
In the paragraphs that follow, you’ll find out how to troubleshoot your Meross Smart Plug not connecting and get your device working in no time.
Without further ado, let’s begin!
How to Fix Meross Smart Plug Not Connecting To Wi-Fi
If you just got the Meross Smart Plug, here’s how to set up the smart plug:
Note: You must grant Precise Location and Local Network permissions to the Meross app while configuring your Meross smart plug, or you may have errors and your device may not connect.
How to Set Up Your Meross Smart Plug
Step 1: Download the Meross app from Google Play Store or iOS App Store.
Step 2: Sign in with your Meross account or create an account if you don’t have one.
Step 3: Put the Smart Plug into power and switch it on.
Step 4: Open the app and tap on the + sign or the install button and search for smart plugs
Step 5: Select your smart plug and confirm if the LED on the plug is blinking and then tap ‘next’
Step 6: Connect to your home network by entering your Wi-Fi details and waiting for both to connect.
Step 7: Once the connection is successful, rename your smart plug to whatever you choose and can remember and click done.
With this, you should be able to control your smart plug with the app and also enjoy the cool features of the smart plug.
How to Fix Meross Smart Plug Wi-Fi Connection Issues
To fix Meross Smart Plugs not connecting to Wi-Fi, follow the steps below;
1. Enable Location and Network Services
Go to Settings and find the Meross app and edit Permission. Ensure to grant the app precise location and access to the network for it to connect to your Wi-Fi network without issues.
You must grant Precise Location and Local Network permissions to the Meross app while configuring your Meross smart plug, as you may have errors and your device may not connect.
Do not disable these two permissions, or your gadgets won’t be accessible and you may not set up your device or connect to Wi-Fi.
2. Check Wi-Fi Credentials
Check if you enter the correct Wi-Fi details. Also, check the 2.4GHz Wi-Fi password by logging into the home router. Ensure your smartphone doesn’t add any extra spaces or characters when entering your Wi-Fi password.
3. Bring Both Devices Close
Ensure your Meross Smart Plug and the router are not too far apart by cutting the distance between them.
Your device may not connect to Wi-Fi if the plug is too far from the router and does not get strong Wi-Fi signals.
Remove any barriers or obstructions standing between the devices and move them closer to one another.
- Parental control and MAC address filtering on the router should be temporarily disabled, then restart the router before trying to reconnect. Also, turn off all VPN services after making sure the firewall’s proxy ARP function is not set up.
5. Factory Reset Meross Smart Plug
To reset the Meross Smart Plug, press and hold the power button for about 5 seconds until the LED light blinks, showing it is now in pairing mode.
You can also reset the Smart plug from the Meross app by going to the device settings page, then scrolling down to the end of the page and clicking on the remove button.
How to Fix Meross Smart Plug Not Connecting To Alexa
Here’s how to pair Alexa with your Meross Smart Plug;
Step 1: Launch the Alexa app on your smartphone and click the Menu button in the upper-left corner. Choose “Skills and Games” next.
Step 2: Type “Meross” into the search field by tapping the search symbol in the upper right corner. Then click “Meross” from the list of search results.
Step 3. Tap “ENABLE TO USE” and log in using your Meross account information (create one if you don’t have an account).
Step 4: Click “Link Now” after selecting “Meross”.
Step 5: Press “Authorize” to finish the setup and your smart plug should be paired with Alexa
Here’s how to Fix Meross Smart Plugs not connecting to Alexa;
- Ensure that your Alexa device and your Meross Smart Plug are connected to the same Wi-Fi network.
- Disable and re-enable skills from the app. You can do this by locating skills and the game and then clicking Meross skills, after which you click on disable, wait for a few seconds and then re-enable it.
- Download and install any updates for your smart plug and Alexa if found available on the Android or iOS app store, respectively.
- Remove your smart plug from power and allow it to rest for a while. Plug it back into and restart Alexa too, then try reconnecting back to Alexa and see if this fixes the problem.
How to Fix Meross Smart Plug Not Connecting To Google Home Assistant
Here’s how to set up and pair your Meross Smart Plug with Google Home Assistant:
Step 1: Tap the Plus (+) icon in the upper left corner of the Google Home app.
Step 2: Select “Works with Google” by tapping on “Set up device” on the menu.
Step 3: Type “Meross” into the search field after tapping the Search icon in the upper right corner of the screen.
Step 4: Select “Meross” from the search results, and then log in with your Meross account.
Step 5: After logging in, click on “Meross” and select “Link Now” Then Tap “Authorize to finish the setup or pairing with Google Home Assistant.
Troubleshooting Meross Smart Plugs not connecting to Google Home Assistant
Now, let’s try to fix your smart plug not connecting to Google Home Assistant.
- Remove the smart plug from the app and set it up again, as doing this may help fix the problem with the smart plug.
- Ensure that the Google Home app is up to date. For Android devices, run the Android version 6.0 and above. While for iOS devices, run iOS version 12 or higher.
- Delete the Google Home app, then download and install it. Now set up your device again and your smart plug should connect to Google Home Assistant.
- Factory Reset by pressing and hold the mute button on Google Home for 15 seconds until you hear the device announce it is resetting.
If you’re using the Google Home Mini, Press and hold the reset button on the device until you hear a warning that the device will reset. Hold the button down until you hear a chime.
How to Fix Meross Smart Plug Not Connecting To SmartThings
Here’s how to link your Meross Smart Plug to SmartThings:
Step 1: Open SmartThings and click on the “+” icon at the top right corner of the home page.
Step 2: Click on “Add device” and chose smart plugs
Step 3: Search for the name of your smart plug and add it
Step 4: Enter your Meross account credentials carefully and tap the link.
If everything went well, then you should have your smart plug connected to SmartThings. Do you have issues linking your smart plug to SmartThings? Here’s how to troubleshoot;
- Make sure the smart plug is within fifteen feet of your router or hub. If they were farther apart, bring them closer and try reconnecting to SmartThings.
- Check for updates. To verify that the most recent version of the app is installed, go to the Play Store or App Store. If an update appears, choose it to get the most recent version. Select Open to access it after it has been updated.
- Go to settings, clear app data and cache. This removes all settings within the app and you’ll have to pair the smart plug with SmartThings all over again.
- Reboot or power cycle the smart plug. You can do this by removing the smart plug from the power and waiting for some time before plugging it back into power. Also, reboot your router and smartphone before trying to reconnect.
The steps above should help fix Meross Smart Plugs not connecting to SmartThings. However, if you’re still having issues, contact Meross support and Samsung Customer support for help.
Meross Smart Plug Not Connecting to App
If your Meross smart plug is not connecting to the ‘Meross App,’ try the following troubleshooting tips:
- Check your Wi-Fi connection: Make sure your smartphone and the smart plug are connected to the same Wi-Fi network. If not, switch to the correct network and try again. You can also restart your router or modem if the Wi-Fi signal is weak or unstable.
- Check the app settings: Make sure you have the latest version of the Meross app installed on your smartphone. You can update it from the App Store or Google Play Store. Also, check if you have enabled the location permission for the app, as this is required for some features to work correctly.
- Check the smart plug status: Make sure the smart plug is powered on and has a solid blue LED light. If the light is blinking or off, it means the smart plug is not connected to the Wi-Fi network. You can reset the smart plug by pressing and holding the power button for 5 seconds until the light flashes rapidly. Then, follow the instructions on the app to set up the smart plug again.
If none of the above steps work, contact the Meross support team for further assistance.
Meross Smart Plug Not Connecting to the Internet
Try the tips below to fix the connectivity issues:
- Check your Wi-Fi connection: Make sure your router or modem is working properly and has a stable internet connection. You can test this by browsing some websites on your smartphone or computer. If you have no internet access, try restarting your router or modem or contacting your internet service provider.
- Check the smart plug status: Make sure the smart plug is powered on and has a solid blue LED light. If the light is blinking or off, it means the smart plug is not connected to the Wi-Fi network. You can reset the smart plug by pressing and holding the power button for 5 seconds until the light flashes rapidly. Then, follow the instructions on the app to set up the smart plug again.
Meross Smart Plug Not Connecting to HomeKit
Try the following troubleshooting tips to fix the problem:
- Check your Wi-Fi connection: Make sure your iPhone, iPad, or iPod touch and the smart plug are connected to the same Wi-Fi network. If not, switch to the correct network and try again. You can also restart your router or modem if the Wi-Fi signal is weak or unstable.
- Check the smart plug status: Make sure the smart plug is powered on and has a solid blue LED light. If the light is blinking or off, it means the smart plug is not connected to the Wi-Fi network. You can reset the smart plug by pressing and holding the power button for 5 seconds until the light flashes rapidly. Then, follow the instructions on the app to set up the smart plug again.
- Check the HomeKit settings: Make sure you have added the smart plug to your HomeKit setup using the Meross app. You can do this by tapping on the + icon on the top right corner of the app, selecting Add Device, choosing HomeKit Accessory, and following the steps on the screen. You can also check if you have assigned the smart plug to a room and given it a name that is easy to remember and pronounce.
Meross Smart Plug Not Responding
If your Meross Smart Plug is not responding, try the following troubleshooting tips:
- Check your internet connection: Make sure your router or modem has a stable internet connection. You can test this by browsing some websites on your smartphone or computer. If you have no internet access, try restarting your router or modem or contacting your internet service provider.
- Check the cloud service status: Make sure there are no issues with the cloud service that connects your smart plug to Alexa, Google Assistant, or HomeKit. You can check this by visiting the Meross Cloud Status website and looking for any incidents or maintenance notifications. If there are any problems, wait until they are resolved before trying again.
- Check the voice assistant settings: Make sure you have linked your Meross account to your voice assistant account using the Meross app. You can do this by tapping on Me in the bottom right corner of the app, selecting Smart Assistant, choosing your preferred voice assistant, and following the steps on the screen. You can also check if you have given your smart plug a name that is easy to remember and pronounce.
Meross Smart Plug LED Showing Solid Red
If you’re wondering, what should I do when your Meross smart plug LED is solid red? A solid red on the LED indicator on the smart plug means that there is no internet connection. In order to troubleshoot this problem, follow the tips below:
- Check if you have a stable internet connection. If not, restart your router or turn off the network, wait for a while, then turn it back on and try again.
- Ensure that the Wi-Fi password has stayed the same. If it has, forget the Wi-Fi network, then reconnect it using the new Wi-Fi password.
- Make sure your Meross Smart Plug is just a short distance from your router or mobile device if you’re using a hotspot connection.
- Factory reset Meross Smart Plug and try to add it again.
Conclusion
There you have it! Steps on how to troubleshoot Meross Smart Plugs not connecting. Checkout Troubleshooting Smart Plug Not Connecting
If none of the steps above worked for you, send a message to Meross support with the issue you’re facing for further help. Click here to buy the original from Amazon
Frequently Asked Questions (FAQs)
Q. What Devices Can I Control With Meross Smart Plug?
According to the Meross Smart Plug, you can control any tiny appliance. These are the maximum power of some typical devices supported by Meross Smart Plug;
Coffee pot: 800W
Lamp: 235.2W
LCD: 270W
Humidifier: 260W
Toaster: 850W
Tower fan: 50W
Q. How Many Smart Home Devices Can Be Controlled by the Meross App?
You can control unlimited smart home devices, e.g. smart plugs with the Meross app.
Q. The Led Status Is Not Blinking Amber and Green
Press the power button for 5 seconds, after holding down the power button for 5 seconds, the LED light should begin to flash amber and green.
Q: How Do I Update My Meross App?
To update your Meross app, go to the App Store or Google Play Store and search for Meross. Tap on Update if there is a new version available. Alternatively, you can enable automatic updates for your apps in your device settings.
Q: How Do I Share My Meross Smart Plug With Other Users?
Login with your Meross account on the phone of the person you want to share the account with and they can start controlling the smart plug using the ‘Meross App’ from their own device.
