Wyze Smart Light Bulb Not Connecting: + Full Set up Guide

Are you having trouble setting up or connecting your Wyze smart light bulb? You’re not alone, as many other users have experienced this issue. However, the good news is that this article has got you covered.

In the paragraphs that follow, you’ll be walked through detailed steps to set up your Wyze Smart Bulb. Additionally, you’ll find troubleshooting tips to help you fix any issues you may be having with your smart bulb.

By the end of this post, you’ll be able to confidently set up, troubleshoot, and fix any connectivity issues with your Wyze Smart Light Bulb. So, let’s get started and get your smart bulb up and running in no time!

Wyze smart light bulb not connecting to Wyze App, WiFi, Alexa, Google Home Assistant

How to Setup Wyze Smart Light Bulb With Wyze app

To connect your Wyze Smart Light Bulb with the Wyze app, follow these steps to complete the setup:

Step 1: Download the Wyze app from your mobile device’s app store, register an account, and log in or sign in if you’re an existing user.

Step 2: In the Wyze app, tap on ‘Home’ and then tap the ‘+’ sign on the top left corner of the homepage.

Step 3: Tap ‘Add Device’, then select ‘Power & Lighting’ and choose ‘Wyze Bulb’ from the list.

Step 4: Select your Wyze Bulb version. If your bulb says ‘White’ under the Wyze logo, tap ‘Wyze Bulb White’. If your bulb only shows the Wyze logo, tap ‘Wyze Bulb (2019 version)’.

Step 5: Screw your bulb into a working lamp and it should start blinking or pulsing. If the bulb doesn’t pulse or blink, turn the bulb on and off three times to enter pairing mode.

Step 6: Enter your Wi-Fi name and password and tap ‘next’. Wait for the app to connect to your network and add your smart bulb.

If the setup is successful, you can now control your smart bulb from the Wyze app. However, if you have issues, continue reading to find out how to troubleshoot.

How to Fix Wyze Smart Light Bulb Not Connecting to Wyze  Ap

If you’re having trouble connecting your Wyze Smart Bulb with the Wyze app, the following tips may help troubleshoot the problem:

 

  • Restart the Wyze app and try connecting your smart bulb again. If it doesn’t work, clear the app’s cache and data, then try the connection process again using the steps outlined earlier.

 

  • Ensure your Wyze Smart Bulb is ready to pair and confirm that the bulb is pulsing or blinking before trying to connect to the Wyze app. If the status light is not blinking, press and hold the power button until it starts rapidly blinking blue.

 

  • If you have the 2021 version of the smart bulb, ensure that Bluetooth is turned on during the connection process and that your phone is close to the smart bulb during the connection process.
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  • If you use an iOS device, make sure the Location Services permission is enabled for the Wyze app. Open the Settings app, then go to Privacy, turn on Location Services and scroll down to the Wyze app, tap to open it, then select ‘Always.’

If you still have issues after trying the tips above, contact Wyze customer support for assistance.”

How to Connect Wyze Smart Light Bulb to Wi-Fi

To set up your Wyze Smart Light Bulb to your Wi-Fi network, follow these steps:

Step 1: Download the Wyze app from your mobile device’s app store, register an account, and log in or sign in if you’re an existing user.

Step 2: In the Wyze app, tap ‘Home’ and then tap the ‘+’ sign on the top left corner of the homepage.

Step 3: Tap ‘Add Device’, then select ‘Power & Lighting’ and choose ‘Wyze Bulb’ from the list.

Step 4: Select your Wyze Bulb version. If your bulb says ‘White’ under the Wyze logo, tap ‘Wyze Bulb White’. If your bulb only shows the Wyze logo, tap ‘Wyze Bulb (2019 version)’.

Step 5: Confirm that your bulb is blinking and tap “Next.” Select your Wi-Fi network and enter your network password, then tap “Next.”

Step 6: On the next screen, you’ll be prompted to connect to the Wyze Bulb network. Tap “Choose Wi-Fi.”

Step 7: In your device’s Wi-Fi settings screen, tap the network for your Wyze Bulb. The network should look like “wyze_smartbulb_apxxx.” Tap “Next” and select the Wyze Bulb’s Wi-Fi and connect.

Step 8: Go back to the Wyze app and the bulb should finish connecting automatically. The status light will stop blinking after it’s finished, and the app will ask you to rename the device. Give your Wyze Bulb a name, then tap “Finish.”

How to Fix Wyze Smart Bulb Not Connecting to Wi-Fi

If you’re experiencing issues connecting to Wi-Fi, try these troubleshooting tips:

  • Ensure that your smart bulb has a power supply. If your smart bulb is controlled by a switch, make sure the switch is in the ‘on’ position and that your bulb is receiving power. If you’re unsure, move your smart bulb to a different outlet.

 

  • Power cycle your smart bulb by turning it off for a moment before turning it back on, then try reconnecting to Wi-Fi.

 

  • Ensure that Wyze is granted all necessary permissions during setup and connection. Make sure the Location Services permission is enabled in your settings and that you accept any pop-ups from the Wyze app during the connection process.

 

  • Ensure that you’re connecting to the correct router or Wi-Fi network. Your smart bulb and app should connect to the same Wi-Fi network. Also, make sure you entered the correct Wi-Fi password.

 

  • Move your smart bulb closer to your router, then restart your router and try reconnecting again. Make sure you’re connecting to the 2.4GHz network band if you have a dual-band router.”

 

If you still have issues, contact Wyze customer support for further assistance or download the Wyze third-party network diagnosing tool “RouteThis” to do a self-service troubleshooting of your network.

How to Setup Wyze Smart Light Bulb With Alexa

The steps below will help you connect your smart plug to Alexa:

Step 1: First, you will need to download the Amazon Alexa app from the Android or iOS app store. This app will allow you to control Alexa and connect your smart devices to it.

Step 2: Once the app is downloaded, sign in to your Amazon account. If you do not have an account, you will need to create a new one.

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Step 3: Once you have signed in, tap on the menu button, usually represented by three horizontal lines and then select “Skills and Games”. This will take you to the Alexa Skills store where you can find and enable various skills to interact with your devices.

Step 4: In the Skills store, search for “Wyze” and select it from the search result. Then tap “Enable to Use”. This will enable the Wyze skill on your Alexa app, allowing your smart plug to connect to it.

Step 5: Next, sign in with your Wyze account details and finish setting up your Wyze skill. This will allow Alexa to access your Wyze account and your smart devices connected to it.

Step 6: Lastly, find and select “Discover devices”. Alexa should find and add your smart plug. Once it is added, you will be able to control your smart plug with Alexa voice commands.

How to Fix Wyze Smart Light Bulb Not Connecting to Alexa

Here are some troubleshooting tips for resolving issues with connecting your Wyze smart bulb to Alexa:

  • Ensure that your smart bulb is properly connected to the Wyze app. Double-check the steps for connecting your smart bulb to the Wyze app if you’re unsure.

 

  • Check and verify that you are using the correct Wyze account that is linked to your Amazon Alexa account, and that you’ve entered the correct account details in the Alexa app.

 

  • Try unlinking and relinking your Wyze app from the Alexa app. To do this, go to the Skills and Games section in the Alexa app, find the Wyze skill, tap on it, and select “Delete.” Then, re-enable the Wyze skill and see if this resolves the issue.

 

  • Make sure that your mobile device, Amazon device, and smart bulb all have the latest firmware versions, and ensure that your Amazon device is compatible with your smart bulb.

If you’re still experiencing issues and none of the above tips have helped, contact Wyze customer support for further assistance.

How to Connect Wyze Smart Light Bulb to Google Home Assistant

 

The steps below will show you how to connect your smart bulb to Google Home Assistant:

Step 1: First, set up your smart bulb with the Wyze app. If you haven’t already, refer to the steps above on how to connect your smart bulb to the Wyze app.

Step 2: Download the Google Home App, create an account and log in. You can sign in with your Google account details or sign in if you already have an account.

Step 3: Once you have logged in, open the app, tap on the “+” button and select “Set up device”. This will take you to the device setup screen.

Step 4: Next, Select “Works with Google”. This will take you to a list of devices that are compatible with Google Home Assistant.

Step 5: Search and find “Wyze Home and then sign in with your Wyze account details. This will link your Wyze account to the Google Home app.

Step 6: Once you have linked your Wyze account, Google Home  will automatically find and sync all devices associated with your Wyze account, including your smart bulb.

How to Fix Wyze Smart Light Bulb Not Connecting to Google Home Assistant

If you are having trouble connecting your Wyze Smart Bulb to Google Home Assistant, try the following troubleshooting tips:

  • Ebsure that you are using the correct Wyze account that is linked to your Google Home account. Make sure you have entered the correct account details in the Google Home app.
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  • Ensure that your Smart Bulb has the latest firmware update. Go to the Wyze app, navigate to account settings, and select the firmware upgrade. Upgrade your device if there is an available update.

 

  • Ensure that your Smart Bulb is connected to Wi-Fi during the connection process. If you are experiencing connectivity issues, try unlink Wyze Home by going to the Google Home app, then select Wyze devices, then settings, and unlink Wyze.

If the above steps do not work, try resetting your Wyze Smart Bulb and then go through the connection process again with the Wyze app and reconnect it with Google Home Assistant.

How to Factory Reset Wyze Smart Light Bulb

To factory reset your Wyze Bulb, follow these steps:

Step 1: Turn off and on the bulb from the switch controlling it. Do this 3 times in quick succession.

Step 2: Wait for the Wyze Bulb to start blinking or pulsing. This indicates that the reset is successful and the bulb is in pairing mode.

Step 3: Once the bulb starts to blink, go ahead to  set it up again with the Wyze app and then any voice assistant.

Wyze Smart Light Bulb Not Updating

If you’re experiencing issues with updating the firmware of your Wyze Bulb, try the following tips to troubleshoot;

  • From where you’re stuck at updating, go back to the home screen of the Wyze app and power cycle the bulb by turning off the bulb manually with the light switch, then turn it back on.

 

  • Check the firmware version of the bulb in the Wyze app by tapping on the bulb in the device list, then selecting “Device Info” and “Firmware Version.” Ensure that the version displayed is the latest available.

 

  • Remove the bulb from the Wyze app by going back to the “Update failed” screen, tap the back arrow, then select “Remove Device.”

If none of the tips above worked, reach out to the Wyze customer support team for further assistance.

Wyze Smart Light Bulb Stuck on Red

If your Wyze Smart Light bulb is stuck on red, try the following troubleshooting tips:

  • Power cycle the bulb by turning it off and waiting for at least 10 minutes before turning it back on. If the bulb does not pulse or change color from red, try resetting the bulb following the instructions provided earlier.

 

  • Check the firmware version of the bulb in the Wyze app by navigating to the device list, selecting the bulb, then going to “Device Info” and “Firmware Version.” Ensure that the version displayed is the latest available.

If the bulb remains stuck on red after trying these steps, contact the Wyze support team for further assistance. It is also possible that the bulb may be bricked, and you might need to consider replacing it.

Wyze Smart Light Bulb Won’t Reset

If your Wyze Smart Light Bulb won’t reset, there are a few things you can try to troubleshoot the problem:

  • Check the power source: Make sure the power source to the bulb is working properly and that there are no issues with it.

 

  • Move the bulb to a different socket or lamp, and make sure it isn’t connected to a dimmer switch. Also, make sure the switch is in the on position before attempting to reset the bulb.

 

  • Remove and re-add the bulb to the app: If you are unable to reset the bulb from the switch controlling it, try removing the bulb from the app and then adding it back again.

Final words

Troubleshooting your Wyze Smart Light Bulb not connecting can be overwhelming, but with the solutions provided in this article, you should be able to get your smart bulb working again in no time.

Remember to try out all the tips provided above to see which one works best in fixing the issue with your smart bulb. If you are still having trouble, reach out to Wyze customer support for further assistance. Replacing your smart bulb should be the last resort. Click here to get the original from Amazon