Torkase Smart Light Bulb Not Connecting: + Full Set up Guide

ByJames Williams

Smart home technology has made controlling the lighting in homes more convenient than ever before. With the Torkase Smart Light Bulb, you can control your lighting with the smart life app and your voice through Alexa and Google Assistant.

However, like all technology, sometimes things don’t go as planned as you may encounter issues connecting to your home’s Wi-Fi network, or voice assistants. This can frustrate, but don’t worry, this article has got you covered!

In this article, you’ll be guided through simple steps to troubleshoot issues with Torkase Smart Light Bulbs not connecting to Wi-Fi, Alexa, and Google Assistant.

Torkase smart light bulb not connecting to Smart Life App, WiFi, Alexa, Google Home Assistant

How to Setup Torkase Smart Light Bulb With Smart Life App

To connect your Torkase Smart Light Bulb to the Smart Life App, try the following steps;

Step 1: Download the “Smart Life” app from the Google play store or iOS app store by scanning the QR code on the user manual or searching for it directly. Once the app is installed, create an account and log in.

Step 2: Screw the bulb into a working outlet and make sure it is blinking showing it is ready for pairing or setup.

Step 3: From the homepage of the Smart Life app, tap the “+” sign at the top to add your Torkase Smart Light Bulb to the app.

Step 4: Select “Lighting Devices” and choose your Wi-Fi enabled smart bulb from the list.

Step 5: Verify that the bulb is flashing and tap the confirm button to proceed with the setup process.

Step 6: Follow the remaining in-app instructions to complete the connection process, including renaming your bulb and assigning it to a specific room in your home.

How to Fix Torkase Smart Light Bulb Not Connecting to Smart Life App

If you’re having issues connecting your Torkase Smart Light Bulb to the Smart Life app, try the following troubleshooting tips:

  • Update or reinstall the app and restart your phone to see if it fixes the problem. To check for updates, go to the app store and search for “Smart Life. If an update is available, download and install it, then try the setup steps again.
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  • Make sure the Smart Life app is compatible with your mobile device. Confirm that you’re using the latest firmware version for your device. Android devices require version 5.0 and above, while iOS devices require version 10.0 and above.

 

  • Approve all permissions required by the Smart Life app. Ensure Bluetooth and Location services are turned on to help the app discover your device faster.

 

  • Restart your router and ensure you have a good network connection. Move the bulb and your smartphone closer to the router to improve the connection process.

If you’re still having issues, reach out to the Torkase support team for further assistance.

How to Connect Torkase Smart Light Bulb to Wi-Fi

To set up your Torkase Smart Light Bulb to your Wi-Fi network, follow the steps below:

Step 1: Download the Smart Life app from the iOS App Store or the Android Google Play store. Create an account and log in using your correct user information.

Step 2: Screw the bulb into a working outlet and make sure it is blinking showing it is ready for pairing or setup.

Step 3: Tap the “Add Device” option or the “+” sign at the top of the page, select “Lighting”, and choose your smart bulb.

Step 4: Ensure that your smart bulb is blinking and tap “Next” after finding and selecting your smart bulb.

Step 5: Tap “Next” and enter your Wi-Fi information, then tap confirm to connect the bulb to your Wi-Fi network.

Step 6: Connect to the Smart Life hotspot on your mobile device and wait for your device to connect to the network.

How to Fix Torkase Smart Bulb Not Connecting to Wi-Fi

If you’re having trouble connecting your Torkase Smart Light Bulb to Wi-Fi, try the following tips to troubleshoot:

 

  • Ensure the bulb still has power. If it does, turn it off and wait 60 seconds before turning it back on. Then, try connecting it to your Wi-Fi network again.

 

  • Confirm your account is in the correct region. If the region is selected incorrectly, the cloud server registered by the device may be far away, causing control failures and delays.
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  • Ensure you have a good network connection and stable signal in the location where the device is located. Download an Internet Speed Test app, place your mobile phone in the same location as the device, and test the upload and download speed.

 

  • Make sure the bulb is not too far from the router, which can cause a loss of signal transmission. If this is the case, reset the device to the network configuration state and reconfigure the network.

 

  • Ensure you have entered the correct Wi-Fi password. Passwords with special characters may cause connection issues. Connect only to a 2.4GHz Wi-Fi network as Torkase bulbs won’t work on the 5GHz network band.

How to Setup Torkase Smart Light Bulb With Alexa

To connect your Torkase Smart Light Bulb with Alexa, try the following setup steps:

Step 1: Download the Amazon Alexa App from the App Store or Google Playstore then sign in with your Amazon account or register a new account.

Step 2: Pair the Alexa App with the Amazon Echo device. follow the Amazon Echo user manual to complete the setup.

Step 3: Connect your smart bulb to the Smart Life app and ensure that the setup is successful.

Step 4: Open the Alexa App, tap “Skills & Games” from the menu then search for “Smart Life”.

Step 5: Tap “Enable to Use” to enable the Torkase skill and you’ll be redirected to the smart life app.

Step 6: Fill in your “Smart Life” App account and password, then tap “Link Now” to link your “Smart Life” account to enable the skill.

Now you can control your smart bulb using the Alexa App or voice control if the setup is successful. Try saying “Alexa, turn on the bedroom light”

How to Fix Torkase Smart Light Bulb Not Connecting to Alexa

Try the following troubleshooting tips if you have issues connecting your Torkase Smart Light Bulb with Alexa:

  • Ensure your smart bulb has power and your Echo device is powered on. Also, confirm that your smart bulb is successfully connected to your Wi-Fi network through the Smart Life app.

 

  • Ensure your Amazon Echo device is powered on and connected to a Wi-Fi network. This is necessary for controlling your smart bulb.

 

  • Ensure that you have a good and stable network connection during the setup process. If necessary, bring all the devices closer together. Once the setup is successful, you can return the devices to their original positions.
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  • Ensure that both the Smart Life app and Alexa app are up to date. Outdated devices and apps may cause connectivity issues. Check for and download any updates from the app store.

If you’re still having trouble connecting your smart bulb to Alexa, contact the Torkase support team for further assistance.

How to Connect Torkase Smart Light Bulb to Google Assistant

To set up your Torkase Smart Light Bulb with Google Assistant, try the following steps:

Step 1: Download the Google Home app from the App Store or Google Play. Sign in with your Google account or register a new account.

Step 2: Pair the Google Home app to the Google Home device by following the setup steps in the Google Home device manual.

Step 3: Tap “Settings” on the home page, then select “Works with Google.” Search for “Smart Life” and select it from the list.

Step 4: Select your “Smart Life” account’s region, sign in, and then tap “Link Now.” After you assign rooms for your devices, they will be listed on the home page.

Now, you can control the smart bulb with the Google Home app or by voice commands, such as: “Ok Google, turn on the bedroom light.”

How to Fix Torkase Smart Light Bulb Not Connecting to Google Assistant

If you’re unable to connect your Torkase Smart Light Bulb to Google Assistant, try the following troubleshooting tips:

  • Ensure that your smart bulb has power and is connected to the Smart Life app and your Wi-Fi network.

 

  • Make sure that both the Smart Life app and the Google Home app are up to date. Outdated devices and apps may cause connectivity issues, so check for and download any updates from the app store.

 

  • Confirm that the smart bulb name and account bound in Alexa Echo/Google Home have not changed. If they have, add a new account. (Note: One third-party control account can only be bound to one app account. An error will be reported if the binding is repeated.)

If none of the above steps resolve the issue, contact the Torkase support team for further assistance.

How to Factory Reset Torkase Smart Light Bulb

To factory reset a Torkase smart light bulb to its default settings, follow these steps:

Step 1: Turn off the bulb using the switch controlling the lamp or socket.

Step 2: Turn the bulb ON-OFF-ON-OFF-ON

Wait for the bulb to blink rapidly showing the reset is successful and the smart bulb is ready for pairing or setup.

Wrapping Up

In conclusion, troubleshooting connectivity issues with Torkase Smart Light Bulbs, Wi-Fi, Alexa, and Google Assistant is relatively simple and can be resolved in just a few steps.

By resetting the bulb, router, and smart speaker, checking for firmware updates, and uninstalling and reinstalling the app, you can get your smart bulb up and running in no time!

However, if none of the tips help in fixing the problem, don’t hesitate to contact the Torkase support team for further assistance.