TJoy Smart Light Bulb Not Connecting: + Full Set up Guide

ByJames Williams

Are you having trouble connecting or setting up your TJoy Smart Light Bulb? Keep reading to discover the answers to all of your TJoy Smart Light Bulb connectivity problems!

In this article, we’ll dive into some common issues you may have while using your smart bulb and offer step-by-step solutions to get your smart bulb up and running without issues.

TJoy smart light bulb not connecting to Tuya Smart App, WiFi, Alexa, Google Home Assistant.

Without further ado, let’s begin!

How to Setup TJoy Smart Light Bulb With Tuya Smart App

To connect your TJoy Smart Light Bulb with the Tuya Smart app, follow these steps:

Step 1: Download the Tuya Smart app from the Google Play Store or the iOS App Store. Register for an account and log in.

Step 2: Connect your TJoy Smart bulb to a power source and turn it on. Make sure the bulb is in pairing mode: it should be blinking rapidly to show readiness for pairing.

Step 3: On the homepage of the Tuya Smart app, tap the “+” icon in the top-right corner or the “Add Device” button in the middle of the page to add your smart bulb.

Step 4: Tap “Lighting” at the left panel of the page then choose “Lighting source (Wi-Fi).

Step 5: Enter your Wi-Fi network and password then tap “Next”. Tap “Confirm the Indicator light is blinking” on the next page.

Step 6: Continue other in-app instructions and prompts to finish the connection process.

How to Fix TJoy Smart Light Bulb Not Connecting to Tuya Smart App

If you have issues pairing or connecting your TJoy Smart Light Bulb to the Tuya Smart app, try the following troubleshooting tips to fix the issue,

  • Ensure that your smart bulb is in a working socket or lamp that is supplying adequate power. Also, make sure the device is in pairing mode: the smart bulb should be blinking rapidly (twice a second).
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  • Next, power cycle the smart. Wait for a minute or two before turning it back on then try reconnecting it back to the Tuya app again to see if this fixes the set up failure.

 

  • Make sure that the device, the phone and the router are close to each other as this helps to improve the network signal and helps reduce the rate at which other appliances would interfere with the set up process.

If none of the tips above worked for you, check out the instructions below to reset your smart bulb to its factory default settings before attempting to set it up again.

How to Connect TJoy Smart Light Bulb to Wi-Fi

To connect your TJoy Smart Light Bulb your Wi-Fi network,  follow these steps:

Step 1: Download the Tuya Smart app from the Google Play Store or the iOS App Store. Register for an account and log in.

Step 2: Connect your TJoy Smart bulb to a power source and turn it on. Make sure the bulb is in pairing mode: it should be blinking rapidly to show readiness for pairing.

Step 3: On the homepage of the Tuya Smart app, tap the “+” icon in the top-right corner or the “Add Device” button in the middle of the page to add your smart bulb.

Step 4: Tap “Lighting” at the left panel of the page then choose “Lighting source (Wi-Fi).

Step 5: Enter your Wi-Fi network and password then tap “Next”. Tap “Confirm the Indicator light is blinking” on the next page.

Step 6:  Connect to the “SmartLife-XXX or SL-XXX” Wi-Fi hotspot on your mobile device then go back to the set up page on the Tuya Smart app.

Step 7: The Tuya Smart app will connect to your mobile network and then add your smart bulb to the app.

How to Fix TJoy Smart Bulb Not Connecting to Wi-Fi

If you have issues connecting to your TJoy Smart Bulb to your Wi-Fi network, try the following tips to troubleshoot;

  • Make sure the bulb is in a working socket or lamp with adequate power, and in pairing mode (blinking rapidly).

 

  • If your router has a wireless MAC address filter enabled, remove the device from the list to ensure it’s not being blocked from connecting to the network.
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  • If the number of connected devices on the router has reached its limit, turn off the Wi-Fi function on some devices to free up space and try configuring again.

 

  • Avoid using Wi-Fi names with Chinese characters and ensure the router’s encryption method is set to WPA2-PSK and the authentication type is AES, or both are set to automatic.

 

  • Verify the router password is correct and ensure the device is added using the 2.4GHz Wi-Fi band. Enable the Wi-Fi broadcast function and do not set it to hidden mode.

If you’re still unable to resolve the issue and connect to Wi-Fi, reach out to the TJoy customer support for further assistance.

How to Setup TJoy Smart Light Bulb With Alexa

To connect your TJoy  Smart Light Bulb to Alexa, follow the steps below:

Step 1: On the homepage of the Tuya Smart app, tap on  “Profile”, then select

“Alexa” of “Third-Party Voice Services”.

Step 2: Once you’re redirected to the Alexa quick binding page, select “Sign In With Amazon”

Step 3: You’ll be redirected to the Alexa app, Click “LINK” to connect your Tuya Smart account to Alexa.

Step 4: Enter your Tuya Smart account email and password and tap Link now then wait for the binding to successfully complete.

Step 5: Go back to the Tuya Smart app and you should find Tuya Smart Skill successfully linked, you can directly control the device through the Alexa app.

If the connection is successful, you can now use Amazon Alexa for voice control. You can try using a voice command by saying “Alexa, turn on the kitchen light”.

How to Fix TJoy Smart Light Bulb Not Connecting to Alexa

Connecting your TJoy Smart Light Bulb to Alexa can be challenging. To resolve connection issues, try the following tips:

 

  • Power Cycle the Bulb: Turn off the bulb and wait for 30-60 seconds before turning it back on. Try the setup process again.

 

  • Ensure the smart bulb is paired correctly with the Tuya Smart App and connected to a functioning Wi-Fi network. If changing network, connect the bulb to the new network.

 

  • Check Your Network Connection: Make sure both the smart bulb and Echo device are connected to the same Wi-Fi network to avoid connectivity issues.
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  • Ensure to enter the correct Tuya Smart account details while linking to Alexa. Incorrect details may cause the bulb to not work as it will be associated with another account.

If the above tips do not resolve the issue, reach out to the TJoy support team for further assistance.

How to Connect TJoy Smart Light Bulb to Google Assistant

To set up  your TJoy  Smart Light Bulb with Google Assistant, follow the steps below:

Step 1: On the homepage of the Tuya Smart app, tap on  “Profile”, then select

“Google Assistant” from “Third-Party Voice Services”.

Step 2: You’ll be redirected to the Google Home app, tap continue to link your Tuya account with the Google Home app.

Step 3: You’ll be to authorize Google Home to control your Tuya Smart app. Tap “Agree and Link”

Step 4: Wait for Google Home app to search for your bulb then Enter your Tuya Smart account email and password to complete the linking process.

If the connection is successful, you’ll find the Tuya account or your smart bulb on the homepage of the Google Home app. Try using voice command to control your bulb by saying “Hey Google, turn on the bathroom light”.

How to Fix TJoy Smart Light Bulb Not Connecting to Google Assistant

If you are having trouble connecting your TJoy Smart Light Bulb to Google Assistant, try the following steps to troubleshoot the issue:

  • Make sure that the smart bulb is properly paired with the Tuya Smart App and connected to a functioning Wi-Fi network. If you have changed your Wi-Fi network, connect the smart bulb to the new network.

 

  • When linking your Tuya Smart account to Google Assistant, enter the correct account information. Using incorrect details may prevent the smart bulb from connecting as it may be associated with another account

 

  • Ensure that both the smart bulb and the Google Assistant device (such as Google Nest Hub) are connected to the same Wi-Fi network to prevent connectivity issues.

If the above steps do not resolve the issue, reach out to the TJoy support team for additional assistance.

How to Factory Reset TJoy Smart Light Bulb

To reset your TJoy Smart Light Bulb to its factory default settings, follow these steps:

Step 1: Turn off the bulb.

Step 2: Turn the bulb on and off three times.

If the bulb starts flashing, it means the reset was successful. If it doesn’t flash, repeat step 2 again and that should fix the problem.

Conclusion

If you’ve made it to the end of this article, congratulations! The setup guide and troubleshooting tips should have helped you in efficiently setting up or fixing your TJoy Smart Light Bulb.

However, if you’re still unable to set up the bulb or troubleshooting the issue with it, contact TJoy support for additional help or replace the device which should be your last resort. Click here to get the original from Amazon