Are you having issues with your REOLINK wireless security camera? Are you trying to get it connected, but it’s not working? This can be frustrating, but worry no more, as this article has got you covered. Continue reading to learn how to fix the REOLINK wireless security camera that is not connecting.
This article will discuss some of the most common reasons why your REOLINK wireless security camera may not connect to Wi-Fi, the app, Alexa, Google Home, or IFTTT. We will also provide you with some tips on how to fix these issues.
Continue reading to learn how to fix the REOLINK wireless security camera not connecting!
REOLINK Wireless Security Camera Not Connecting to Wi-Fi
If your REOLINK wireless security camera is not connecting to Wi-Fi, try the following quick fixes.
- REOLINK wireless security cameras only support 2.4GHz Wi-Fi networks, not 5GHz ones. Connect the camera to the 2.4GHz network if your router has both frequencies. You can check the network name (SSID) and password on the router or in the router settings.
- Move your camera closer to the Wi-Fi router if they are too far from the router or have too many walls, doors, or other obstacles between them. You can move the camera or the router closer to each other or use a Wi-Fi extender or repeater to boost the signal.
- REOLINK wireless security cameras require a stable and strong Wi-Fi signal to work correctly. The camera may lose connection or perform poorly if the network is unstable or overloaded. You can reboot the router, change the Wi-Fi channel, or reduce the number of devices connected to the network.
- Ensure you use the correct Wi-Fi details and settings to connect to the network. If the settings are incorrect or changed, the camera may not be able to connect or reconnect to the network. You can check and change the Wi-Fi settings on the camera or the app.
REOLINK Wireless Security Camera Not Connecting to the App
If your REOLINK wireless security camera is not connecting to the Reolink app, try the following troubleshooting:
- First, make sure that you have the latest version of the app installed on your device. You can also restart your device and the camera. If the app is outdated or incompatible with your smartphone, the camera may not be able to connect to the app. You can check and update the app on the Google Play Store or the Apple App Store.
- If the network is unavailable or blocked by a firewall, VPN, or other factors, the camera may not be able to connect to the app. You can check and enable the network connection on your smartphone and turn off any firewall, VPN, or other factors that may interfere with the connection.
- If that doesn’t work, reset your camera to its factory default settings. Hold the reset button on the back of the camera for 10 seconds to do this. Once the camera has been reset, connect it to the app again.
REOLINK Wireless Security Camera Not Connecting to Alexa
If your REOLINK wireless security camera is not connecting to Alexa, try the following tips:
- Make sure that your camera is compatible with Alexa. You can check this by going to the Alexa app and searching for the REOLINK skill. If it is not compatible, you will need to purchase a new camera compatible with Alexa. If your camera is compatible, reset it to its factory default settings. Hold the reset button on the back of the camera for 10 seconds to do this. Once the camera has been reset, try connecting it to Alexa again.
- REOLINK wireless security cameras need to be linked to your Reolink account to work with Alexa. If the Reolink account is not linked, the camera may be unable to connect to Alexa. You can check and link the Reolink account on the Alexa app.
- If Alexa does not discover the camera, the camera may not be able to connect to Alexa. You can check and find the camera on the Alexa app.
REOLINK Wireless Security Camera Not Connecting to Google Home
If you are having trouble connecting your REOLINK wireless security camera to Google Home, try the following steps: restart both the Google Home device and the camera, and ensure that they are connected to the internet. If the issue persists even after trying the above solutions, kindly provide the camera UID and your Reolink account details to Reolink Technical Support for further assistance.
REOLINK Wireless Security Camera Not Connecting to IFTTT
If your REOLINK wireless security camera is not connecting to IFTTT, you can try a few things.
- Check that your REOLINK camera is connected to your Wi-Fi network, and you can access it in the REOLINK app. IFTTT relies on an active internet connection to the camera.
- Ensure you have correctly enabled the REOLINK service in your IFTTT account and paired your devices. There could be errors in the linking process.
- Try removing the REOLINK service from IFTTT and adding it again from scratch. This reconnects and resyncs devices.
- Confirm that the specific applets your REOLINK camera needs are toggled on in IFTTT. They may have been disabled.
- Check the activity logs in IFTTT to see if your Applets are triggering correctly based on your REOLINK camera. The logs can uncover issues.
- As a last resort, try resetting the camera and deleting or reinstalling the IFTTT app on your phone or tablet.
How to Reset REOLINK Wireless Security Camera
If you need to reset your REOLINK wireless security camera to its factory default settings, follow these steps:
- Locate the reset button on the back of the camera.
- Press and hold the reset button for 10 seconds.
- Release the reset button.
Your camera will now be reset to its factory default settings.
There you have it! How do you fix the REOLINK wireless security camera not connecting? Ensure that you carefully follow the tips in this quick guide to resolve the issue you’re having with your cam.
However, if you’re still having issues, contact the Reolink support team for further assistance, as they can ascertain the problem and fix it or tell you if you need a replacement.
Frequently Asked Questions:
Can Reolink Work Without Internet?
Yes, Reolink cameras can work without an internet connection. However, you cannot access the camera remotely or receive alerts without an internet connection.
Does Reolink Go Record All the Time?
No, Reolink Go does not record all the time. It only records when it detects motion. For it to record all the time, you need to enable continuous recordings. Continuous recording requires an optional microSD card. Otherwise, recordings happen on detected motion or based on set schedules.
Do Reolink Cameras Have Night Vision?
Yes, Reolink cameras have night vision. They use infrared technology to see in the dark.
How Long Does a Reolink Camera Last?
REOLINK advertises lifespans of three to five years with average use. Higher-capacity microSD cards provide more recording storage over time.
Can You Access Reolink Cameras Remotely?
The REOLINK app supports live remote access from anywhere with your phone. This allows viewing footage when away from home using the Reolink app or using a web browser.