Blurams Security Camera Full Troubleshooting Guide

If you have a Blurams security camera at home, you might have encountered some issues with it occasionally, whether it’s not working correctly, not showing a live feed, not sending notifications, or not responding to voice commands. If you have experienced any of these issues, there are some simple troubleshooting tips you can use to fix the problem.

In this article, I will provide a full troubleshooting guide for your Blurams security camera, covering the most common issues and solutions. I will also show you how to factory reset your camera if none of the solutions work and answer some frequently asked questions about the camera.

Let’s get started!

Blurams Security Camera Full Troubleshooting Guide

Blurams Security Camera Full Troubleshooting Guide

Here are some of the most common issues that Blurams security camera users face and how to solve them.

Blurams Security Camera Not Working

If your Blurams security camera is not working, meaning it does not turn on, connect to the app, or record anything, there are a few possible causes and solutions.

  • Make sure the camera is plugged into a working outlet or USB port and that the power cord is not damaged or loose. If the camera is battery-powered, ensure the battery is charged and inserted correctly.
  • Ensure the camera is connected to a stable Wi-Fi network and that the network is not overloaded or blocked by a firewall or VPN. You can check the network status on the app by tapping the gear icon on the top right corner of the camera screen and then tapping “Network Info.” If the network is not working, try restarting your router or modem or switching to another network.
  • Ensure the app is updated to the latest version and that you have logged in with the correct account and password. You can also try clearing the app cache and data or reinstalling it if it is corrupted or malfunctioning.
  • Make sure the camera is updated to the latest firmware. You can check and update the camera settings on the app by tapping the gear icon on the top right corner of the camera screen and then tapping “Device Settings.”

Blurams Security Camera Facial Recognition Not Working

If your Blurams security camera is not recognizing your face or the faces of your family members or friends, try the following troubleshooting tips to fix the problem:

  • Check the camera angle and position. Make sure the Camera is placed at a suitable height and angle and that it has a clear view of your face. Avoid placing the Camera too high, too low, too far, or too close to your face, or in a place where there is too much or too little light or where there are obstructions or reflections.
  • Ensure you have enabled the facial recognition feature on the app and that you have added and labeled the faces you want the Camera to recognize. You can do this by tapping the gear icon on the top right corner of the camera screen and then tapping “Face Recognition.” 
  • Ensure that your Camera is connected to your router and has internet access. The facial recognition may not work because the Camera is not connected to the internet. So, ensure the device has internet access, and the network is stable.
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If none of the above solutions work, you might have a faulty or incompatible camera that does not support the facial recognition feature. Contact the Blurams support team for help.

Blurams Security Camera Not Showing Live Feed

If your Blurams security camera is not showing live feed on the app, try the following troubleshooting tips:

  • Ensure the camera and the app are connected to a stable and fast Wi-Fi network and that the network is not overloaded or blocked by a firewall or VPN. If the network is not working, try restarting your router or modem or switching to another network.
  • Check the app settings. Ensure the app is updated to the latest version and you have logged in with the correct account and password. You can also try clearing the app cache and data or reinstalling it if it is corrupted or malfunctioning.
  • Check the camera settings. Ensure the camera is updated to the latest firmware and that you have enabled the live feed feature on the app.

If none of the above solutions work, contact the Blurams support team for help.

Blurams Security Camera Offline

If your Blurams security camera is offline, try the following troubleshooting:

  • Check the power supply. Ensure the Camera is plugged into a working outlet or USB port and the power cord is not damaged or loose. If you’re using a battery, make sure the battery is charged and inserted correctly.
  • Check the network connection. Ensure the Camera is connected to a stable Wi-Fi network and that the network is not overloaded or blocked by a firewall or VPN. 
  • If the Camera has power and a good and stable internet connection but is offline, there might be an issue with the device firmware. Try to update the firmware or contact the Blurams support team for assistance.

Blurams Security Camera Not Sending Notifications Alerts

If your Blurams security camera is not sending notification alerts to your phone or email, do the following troubleshooting:

  • Check the notification settings. Make sure you have enabled the notification feature on the app and that you have selected the types of notifications you want to receive.
  • Check the app permissions. Ensure you have allowed the app to access your phone’s notifications, sound, and vibration settings and that you have not muted or blocked the app’s notifications. You can do this by going to your phone’s settings, tapping “Apps” or “Notifications,” and then finding and tapping the Blurams app.
  • Check the email settings. Make sure you have entered a valid email address on the app and that you have verified it by clicking the link sent to your email.

Blurams Security Camera Camera Not Responding

If your Blurams security camera is not responding, try the following tips to troubleshoot:

  • Check the power supply. Make sure the camera is plugged into a working outlet or USB port, and that the power cord is not damaged or loose. If the camera is battery-powered, make sure the battery is charged and inserted correctly.
  • Check the network connection. Make sure the camera is connected to a stable Wi-Fi network, and that the network is not overloaded or blocked by a firewall or VPN. You can check the network status on the app by tapping the gear icon on the top right corner of the camera screen, and then tapping “Network Info”. If the network is not working, try restarting your router or modem, or switching to another network.
  • Check the app settings. Make sure the app is updated to the latest version, and that you have logged in with the correct account and password. You can also try clearing the app cache and data, or reinstalling the app if it is corrupted or malfunctioning.
  • Check the camera settings. Make sure the camera is updated to the latest firmware, and that you have enabled the remote control feature on the app. You can do this by tapping the gear icon on the top right corner of the camera screen, and then tapping “Remote Control”. You can also adjust the camera angle, position, zoom, and resolution on the same screen.
  • Contact customer support. If none of the above solutions work, you might have a jammed or broken camera that does not support the remote control feature. 
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Blurams Security Camera Microphone Not Working

If you have a Blurams security camera that is not capturing or transmitting sound, or the sound quality is poor or distorted, try the following troubleshooting:

  1. Check the microphone and speaker settings. Ensure you have enabled the microphone and speaker feature on the app and adjusted the volume and sensitivity to a suitable level. 
  2. Ensure you have allowed the app to access your phone’s microphone and speaker and that the app’s sound is not muted or blocked. Go to your phone’s settings, tap “Apps” or “Permissions,” and then find and tap the Blurams app. You can also check and change the app’s sound settings on the same screen. 
  3. Check the network connection. Ensure the camera and the app are connected to a stable and fast Wi-Fi network. Make sure the network is not overloaded or blocked by a firewall or VPN. If the network is not functioning, try restarting your router or modem or switching to another network. 
  4. Check the environment and background noise. Ensure that the camera and the app are placed in a quiet and clear environment and that there is no interference or echo from other devices or sources. Avoid placing the camera or the app near fans, air conditioners, radios, TVs, or other noisy appliances or electronics. You can also move the camera or the app closer or farther away from each other or change the angle or position of the camera or the app.

If none of the above solutions work, contact Blurams customer support, as you might have a faulty or damaged camera.

Blurams Security Camera Not Recording

If your Blurams security camera is not recording, there are several possible causes and solutions. To resolve this issue, you can follow these tips: 

  1. Check the recording settings: Ensure that you have enabled the recording feature on the app and have selected the recording mode and schedule you want. This can be done by tapping the gear icon on the top right corner of the camera screen and then selecting “Recording.” You can also adjust the recording quality and duration on the same screen. 
  2. Check the storage settings: Ensure you have enough storage space to store and access the recordings. If the memory or storage is full, you can delete old recordings or upgrade to a larger cloud storage plan. 
  3. Check the network connection: Ensure that the camera and the app are connected to a stable and fast Wi-Fi network and that the network is not overloaded or blocked by a firewall or VPN. 
  4. Check the playback settings: Ensure that you have enabled the playback feature on the app and have selected the date and time range you want to view the recordings. 

Blurams Security Camera Motion Detection Not Working

To make sure that your Blurams security camera is detecting and recording motion accurately, follow these steps:

  1. Check the motion detection settings and adjust the sensitivity, frequency, and zone if necessary. 
  2. Ensure the camera is placed correctly and the angle is adjusted to provide a clear view of the monitoring area.
  3. Make sure the Wi-Fi network connection is stable and fast. Consider improving the network by moving both devices closer.

Blurams Security Camera Not Responding to Voice Commands

If your Blurams security camera is not responding to your voice commands, try these solutions:

  1. Check the voice control settings in the app and ensure that you have enabled the feature and successfully connected to Alexa or Google Home.
  2. Check the app permissions in your phone settings and ensure the app can access your microphone and speaker. 
  3. Check the network connection and ensure the camera and app are connected to a stable and fast Wi-Fi network. 
  4. Check the environment and background noise around the camera and app, and avoid placing them near noisy appliances or electronics. 
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If none of these solutions work, contact Blurams customer support for help.

How to Factory Reset Blurams Security Camera

If none of the solutions mentioned above work, or if you want to reset your camera to its original settings, you can perform a factory reset on your Bluram security camera.

  1. Locate the reset button on the camera.
  2. Press and hold the reset button for about 10 seconds until you hear a beep sound and see the red light flashing on the camera.
  3. Release the reset button and wait for the camera to restart.

Your camera is now reset to its factory settings.

Conclusion

Blurams security cameras are smart and versatile devices that can help you monitor your home, office, or any other place you want. They offer many features and functions, such as facial recognition, live feed, cloud storage, voice control, and more.  Check out Blurams Security Camera not connecting to fix other issues you may have with the Camera

This article has shown you how to troubleshoot Blurams Security Camera, covering the most common issues and solutions. This guide has helped you fix your camera and enjoy its benefits.

If you still have issues, contact Blurams support team for further assistance.

Frequently Asked Questions

Why Is My Blurams Security Camera Not Recording Motion?

To fix your Blurams camera not recording motion, check if the motion detection feature is enabled and adjust the sensitivity and frequency settings if needed. Ensure the camera angle and network connection are suitable, and delete old recordings if the memory is full.

Why Is the Red Light Flashing on My Blurams?

If the red light is flashing on your Blurams security camera, then Blurams camera is attempting to connect to the network. It will attempt to scan the QR code or wait for your smartphone to connect to the AP hotspot of the device.

Why Is My Blurams Camera Black and White?

If your Bluram’s camera shows a black-and-white image, it could be due to various reasons. One of the reasons could be that the camera is recording in IR/night vision mode due to insufficient ambient light hitting the sensor. Another reason could be that the infrared (IR) cut filter is not engaging due to a cooler colored ambient light, causing the camera to display in black and white.

If the video screen appears black and white even when the ambient light level is sufficiently bright, check whether the night vision mode is set on. To turn off the night vision and reset the video’s color, you can place the camera in a well-lit position. Also, check if the Infrared Lights are turned on, as it will make the live video stream appear in black and white. 

Why Is My Blurams Camera Not Clear?

If your Blurams security camera is not showing clear images or videos, or the image or video quality is poor or pixelated, try the following tips to troubleshoot:

  • Check the camera angle and position. Make sure the camera is placed at a suitable height and angle and that it has a clear view of the area you want to monitor. Avoid placing the camera too high, too low, too far, too close to the target, or where there is too much or too little light, obstructions, or reflections.
  • Check the camera lens or filter. Ensure the camera lens or filter is clean and undamaged, with no dust, dirt, moisture, or fingerprints. 
  • Check the camera settings. Ensure the camera is updated to the latest firmware and you have adjusted the camera quality and resolution to a suitable level. 

Do Blurams Security Cameras Work Without Electricity?

If an outlet or a USB port powers your Bluram security camera, it will not work without electricity. You must plug the camera into a working power source or use a backup battery or generator to keep the camera running. If your Blurams security camera is battery-powered, it will work without electricity, but the battery life will depend on the usage and settings of the camera.