Reemeer LED Strip Lights Full Troubleshooting Guide: Easy Fix

Do you have issues with your Reemeer LED strip lights? They commonly encounter issues but don’t worry – many of these problems are easy to fix.

This Full Troubleshooting Guide will give tips to help you troubleshoot and fix common issues with your strip lights so you can get them working quickly. Without further delay, let’s dive in!

Reemeer LED Strip Lights Not Connecting

Reemeer LED Strip Lights Not Turning On

If your Reemeer LED Strip Lights are not turning, below are some things you should check and how to fix the problem:

  • The first thing you should check is the power supply. Ensure the power adapter is plugged into a working outlet and the power cord is not damaged or loose. If the power adapter is faulty, you may need to replace it with a new one.
  • You should also check the connection between the power adapter and the LED strip. Ensure that the connector is firmly inserted into the port and that there are no loose or broken wires. The arrows should be connected on the same line. If the connection is not “arrow to arrow,” the light won’t work.
  • The third thing you should check is the LED Strip itself. Ensure no cuts, cracks, or burns on the Strip and all the LEDs are intact. If the strip is damaged, you may need to replace it with a new one.

Reemeer LED Strip Lights Not Syncing

Try the following tips to fix the problem:

  • Check the compatibility of your device and the Lotus Lantern with your Reemeer LED strip lights. Ensure that the App is in its latest version. If your device or App is incompatible, you may need to use a different one or update it to the newest version.
  • Ensure that your device or App is connected to Bluetooth and that there are no obstacles or interferences between them and your Reemeer LED strip lights. If the signal is weak or unstable, you may need to move closer to your Reemeer LED Strip Lights.
  • Check the settings of your device or App. Ensure your device or App is configured correctly, and they have access to your Reemeer LED strip lights. You may need to adjust or grant permission to your device or App if the settings are incorrect.

Reemeer LED Strip Lights Not Connecting to App

If your Reemeer LED Strip Lights are not connecting to the App, do the following:

  • Ensure you have downloaded and installed the correct App for your Reemeer LED strip lights from the official website or app store. If the App is not installed, you may need to download and install it here. The correct App is “Lotus Lantern App.”
  • Ensure that you have updated your App to the latest version and that it is compatible with your Reemeer LED strip lights model and firmware. If the App is not updated, you may need to update it from here.
  • Ensure you have granted all the necessary permissions to your App, such as location, camera, microphone, storage, etc., so that it can access and control your Reemeer LED strip lights. If the permission is not granted, you may need to grant it from your device settings.
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If the problem persists, turn on your Bluetooth connection, then delete, uninstall, and reinstall the App. Turn on Bluetooth and then reconnect to the App.

Reemeer LED Strip Lights Not Connecting to Bluetooth

Here are some things to do if your Reemeer LED Strip Lights are not connecting to Bluetooth:

  • The first thing you should check is the Bluetooth connection. Make sure that you have turned on Bluetooth on your device or remote and that it is visible and discoverable by other devices. If Bluetooth is not enabled, you may need to turn it on from your device or remote settings.
  • The second thing you should check is the pairing of Bluetooth. Ensure you have paired your device or remote with your Reemeer LED Strip Lights and that they are connected successfully. If Bluetooth is not paired, you may need to pair it by following these steps:
  1. Plug in your Reemeer LED strip lights and turn them on
  2. Press and hold the Bluetooth button on your device or remote for 3 seconds until the LED indicator flashes blue
  3. Open the Bluetooth settings on your device or remote and scan for available devices
  4. Select “KSxx-xxxxxx” from the list of devices and confirm the pairing
  5. Wait for the LED indicator to stop flashing and turn solid blue
  6. Enjoy your Reemeer LED strip lights with Bluetooth control

Reemeer LED Strip Lights Not Working

If your Strip Lights are not working, try the following troubleshooting tips:

  • Make sure that the remote is not defective or damaged and that it has enough battery power. If the remote is faulty, you may need to replace it with a new one. If the remote is low on battery, you may need to replace the battery with a new one.
  • You should also check the connection between the power adapter and the LED strip. Ensure that the connector is firmly inserted into the port and that there are no loose or broken wires. The arrows should be connected on the same line. If the connection is not “arrow to arrow,” the Lights won’t work.
  • Ensure the controller is not faulty or damaged and is connected correctly to the power adapter and the LED strip. If the controller is defective, you may need to replace it with a new one. If the controller is not connected correctly, you may need to reconnect or use some tape to secure it.

If the problem persists, your Lights might be defective. Contact the Reemeer customer support team for further assistance.

Reemeer LED Strip Lights Not Pairing with Remote

Do the following tips to fix the issue:

  • The first thing you should check is the battery in the Remote. Make sure the batteries are not low or dead; replace them with fresh ones if they are low or dead.
  • Next, check the range of the remote. Ensure the Remote is within 10 meters of your Reemeer LED strip lights. If the remote is out of range, you may need to move closer to your Reemeer LED strip lights or remove any obstacles or interferences.
  • Lastly, check and confirm that your Lights are working correctly. Use the App to control it and see if it works. If it does, then the issue is with your Remote. You must replace the remote or contact the Reemeer support team for help.
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Reemeer LED Strip Lights Not Dimmable

If your Lights are not Dimmable, do the following troubleshooting tips:

  • The first thing you should check is the availability of the dimming function. Make sure that your Reemeer LED strip lights model and firmware support the dimming function and that it is included in your product specifications. If the dimming function is unavailable, you may need to upgrade to a newer model or firmware that supports it.
  • Next, ensure that you have activated the dimming function on your device, App, or remote and that it is enabled for your Reemeer LED strip lights. If the dimming function is not activated, you may need to activate it by following these steps:
    • On the App, go to settings and select “Dimming.”
    • Press and hold the “Mode” button on the remote for 3 seconds until “Dimming” appears on the screen.
    • Choose the desired dimming level from 0% to 100% using the “+” or “-” buttons.
    • Confirm your selection by pressing the “OK” button.

 

  • Adjust the dimming level. Make sure that you have adjusted the dimming level to your preference and that it suits your environment and situation. If the dimming level is not adjusted, you may need to change it by following these steps:
  • On the App, slide the dimming bar to the left or right to decrease or increase brightness.
  • Using the Remote, press the “+” or “-” buttons to decrease or increase the brightness level

Reemeer LED Strip Lights Not Responding

If your lights are not responding, do the following troubleshooting tips:

  • Ensure you have stayed within the maximum power rating of the Reemeer LED strip lights. Ensure you’re within the power capacity of the power adapter and the controller. If the strip is overloaded, it may not respond and burn out.
  • Ensure that your Reemeer LED strip lights are not exposed to high temperatures or direct sunlight and have enough ventilation and cooling. If the strip is overheated, you may need to cool down your Reemeer LED strip lights by turning them off or moving them to a cooler place.
  • Ensure that there are no exposed wires or metal contacts on your Reemeer LED strip lights and that they are not in contact with water or moisture. If the strip is short-circuited, you may need to check for any exposed wires or metal contacts, cover them with electrical tape, or replace them with new ones.

If the Strip Lights still doesn’t respond, contact the Reemeer support team for help.

Reemeer LED Strip Lights Not Changing Colors

Is your Strip Light not changing colors? Do the following troubleshooting:

  • Ensure that you have selected the color mode on your device, App, or remote and that it is compatible with your Reemeer LED strip lights. Select the color mode using the remote or App if it is not selected.
  • Check the customization of the color mode. Make sure that you have customized the color mode to your preference and that it suits your environment and situation.
  • Reset the Controller. Find the reset button on the Controller and press it for 30 seconds and release the button. You may need to set up the lights again and test if the Lights can change color.
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If the issue persists, contact the Reemeer support team for further assistance.

Reemeer LED Strip Lights Keeps Disconnecting

If your Lights keep disconnecting, do the following troubleshooting tips:

  • Firstly, check the power supply. Ensure your power source is stable and can provide enough voltage and current to your Reemeer Lights. If your power source is unstable, you may need to use a different one or check for any power fluctuations or outages.
  • Ensure that your connection between your device, App, or remote and your Reemeer LED strip lights is secure and stable and that there are no loose or broken wires or connectors. If the connection is broken, fix it, use some tape to secure it, or replace it with a new one.
  • Make sure that your Controller is not faulty or damaged and that it can communicate with your device, app, or remote and your Reemeer LED strip lights. If your Controller is defective or damaged, you may need to replace it with a new one.

If the Lights keep disconnecting, your Light may be defective. Contact the Reemeer support team for further assistance.

Reemeer LED Strip Lights Won’t Turn Off

If your Lights don’t turn off, try the following tips:

  • Check the power switch. Ensure that the power switch works correctly and can turn your Reemeer LED strip lights on and off. If the power switch is not working, you may need to fix or replace it with a new one.
  • Ensure that the power cord is not damaged or loose and that it can disconnect your Reemeer LED strip lights from the power source. If the power cord is damaged or loose, you may need to replace it with a new one.
  • Ensure you have not set a timer function on the App to automatically turn your Reemeer LED strip lights on at a specific time. If you have set a timer function, you may need to cancel it or change it to your preference.

Contact the Reemeer support team for help if the problem persists.

Reemeer LED Strip Lights Not Showing Up in App

Try the following troubleshooting tips to fix the problem:

  • Ensure that your App is connected to Bluetooth and that you’ve correctly connected the Lights to the App.
  • Ensure Bluetooth is enabled on your device. If Bluetooth is not enabled, the Lights won’t show up in the App.
  • Close and restart the App. If that doesn’t help, clear the App cache and settings and set up the Lights again.

If the issue persists, delete and reinstall the App. This should help fix the problem.

Reemeer LED Strip Lights Not Recognizing Lights

If your Lights are not Recognizable, try the following troubleshooting tips:

  • Ensure you have followed your lights’ installation and configuration instructions and that they are set up correctly and securely.
  • Check if the Light is damaged. Make sure that your lights are not damaged or defective and that they can work properly. If your lights are damaged or defective, you may need to contact customer service for replacement or refund.

How to Factory Reset Reemeer LED Strip Lights

  1. Press and hold the reset button on your controller or remote for 10 seconds until the LED Strip Lights flash red
  2. Wait for the LED Light to flash three times and turn solid red.
  3. Release the reset button on your controller or remote.
  4. Your Reemeer LED strip lights are now factory reset and ready to use

Conclusion

In this article, I have covered some of the most common problems that users may face with their Reemeer LED strip lights and how to troubleshoot and fix them. I hope this article has helped you solve your Reemeer LED Strip Lights problems and enjoy your Reemeer LED Strip Lights better.

If you have questions or cannot fix your Reemeer LED strip lights, please contact the Reemeer support team for further assistance. Thank you for reading!